Customer Service Representative Job – Hialeah, FL 159103

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative (Medical Receptionist) opening in Hialeah, FL, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

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Physical Therapist Assistant (PTA) Job – Hialeah, FL 112681

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Why You’ll Love This Job

Accelerate your career within a fast-paced, innovative environment when you join the FYZICAL team in Hialeah Gardens, FL, as our Physical Therapist Assistant (PTA)!

Here, you will have access to the latest in cutting-edge technology as you work side-by-side with expert PTs, giving you a unique front-row seat to learning opportunities at the world’s fastest-growing healthcare franchise. In this Physical Therapist Assistant (PTA) position, make a lasting impact as you take an active role in helping appreciative patients progress and reach their recovery goals with the backing of an outstanding, supportive staff. This is your opportunity to be part of an exciting company that is setting a new high bar in the physical therapy field. As part of the FYZICAL family, you will receive a competitive salary and benefits.

It’s time to be excited about your future! Apply for FYZICAL’s Physical Therapist Assistant job opening today!  

Responsibilities

  • Help the PT in all aspects of patient care
    • Under the guidance of the PT, perform therapy techniques/exercises
    • Measure and track patient progress, informing PT of all changes
    • Provide patients with needed continued care information
    • Assist the Physical Therapist in patient handling, treatment, and management
    • Carry out techniques and exercises prescribed by Physical Therapist
    • Keep Physical Therapist up-to-date on changes in patient progress
    • Help measure and track intervention effectiveness
    • Educate the patient on continuing care

Skills & Qualifications

  • Graduate of a Physical Therapist Assistant program (accredited)
  • Up-to-date Physical Therapist Assistant license
  • Interest in vestibular rehabilitation, balance or pelvic floor therapy.

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