Customer Service Representative Job – Atlanta, GA 150430

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Atlanta, GA, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Atlanta, GA!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

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Physical Therapist (PT) Job – Atlanta, GA 98149

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Why You’ll Love This Job

Find your perfect career fit  when you join us at FYZICAL Therapy & Balance Centers – Chastain Park as our newest Physical Therapist (PT)! Each FYZICAL is independently owned and operated, yet part of a vast network of other independent- and company-owned clinics. You will have the benefits of working for a small company as well as the access to the resources of a large one.
Located in Atlanta, between Sandy Springs and Buckhead, our clinic is accessible to clients across the metro area. Our main gym is outfitted with both Single Point Fixation and Safety Overhead Support systems, ensuring the safety of both our patients and our therapists. The space is uncluttered, clean, and bright – leaving plenty of room to focus on the 1-on-1 care that FYZICAL is known for.

You will be backed by a residency-trained Clinic Director who has experience working in many different PT settings and strives to use FYZICAL’s innovative model to change problematic practices she experienced in other offices. She has experience running all parts of our practice, and is thrilled to have the opportunity to expand our team. Our FYZICAL team has plans to expand to multiple clinics within the Atlanta area. This means that our first full-time staff PT position comes with huge opportunities for growth. We believe that professional fulfillment comes from many places, among them fair pay, fair hours, fair patient load, abundant continuing education, and mentoring.

Compensation will be based on your experience level, with bonus opportunities based on performance metrics. You will be expected to see an average patient load of 12 patients per day. As for education, FYZICAL provides in-house certifications in balance and vestibular therapy as well as orthopedics. These courses can be done virtually, but in-person options are also available!  You will be expected to have completed our Balance Level 1 certification prior to starting work on your first day so you will feel competent to treat one of our most vulnerable populations. Other balance and vestibular certifications will be made available and you will be expected to participate in regular continued education through Fyzical to be on top of your game! While many of these certifications provide CEUs, there are also many shorter courses through the unique FYZICAL College to continue your education.

When it comes to mentoring, FYZICAL is top notch. The same experts that teach our balance, vestibular, and orthopedic courses provide around-the-clock professional support. In addition, FYZICAL literally plugs you into a network of hundreds of supportive PTs, in Georgia and nationwide, to promote clinical excellence. We are committed to taking care of our patients and providing the best clinically-evidenced care possible. In addition to this franchise support, our clinic will also provide dedicated time for mentorship with our Clinic Director, a Neurologic Clinical Specialist (NCS). This support and patient caseload is perfect for a PT hoping to improve their neurologic and vestibular skills, as well as potentially sit for a specialty exam.

We are also working to provide our patients with appointment times outside of the traditional 8:00am – 6:00pm model, meaning you will have the option to shape a non-traditional schedule and flex your hours based on your personal needs.

If you are ready to launch your career with a company that is unmatched in the PT arena, and has the appeal of small ownership yet big company resources, apply for FYZICAL Chastain’s full-time Physical Therapist (PT) job opening today!

Responsibilities

  • Perform new-patient evaluations/exams
  • Diagnose patients; evaluate physical activity limitations
  • Create a plan that sets a goal and completion date
  • Equip patients with PT intervention techniques/exercises; track progress
  • Provide education to patients on techniques for the continuation of care

Skills & Qualifications

  • Graduation from an accredited PT program and current PT license in Georgia
  • Able to create and implement outpatient balance and vestibular rehabilitation-setting treatment plans
  • Must be able to carry out and progress a skilled treatment plan in outpatient balance and vestibular rehabilitation setting
  • Ability to work efficiently/effectively in an autonomous environment; be self-motivated with a willingness to learn
  • Must be passionate about helping patients who have vestibular, balance, neurological, and fall risk issues

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Clinical Director (Physical Therapist) Job – Atlanta, GA 115652

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Why You’ll Love This Job

Exponentially increase the value of your Physical Therapy degree when you join FYZICAL, the nation’s leading PT company, as our Clinical Director in Atlanta, GA!

Our independently owned practice offers the perfect solution for someone who would enjoy the freedom to innovate and approach physical therapy treatments in non-traditional ways. Advance your career as the valued leader of a champion team of clinicians capable of achieving next-level results. With state-of-the-art technology and cutting-edge tools at your disposal, you are certain to make a lasting impact on the physical therapy industry while keeping your career on the leading edge.

Being part of the FYZICAL team is a total game-changer! Apply for our Clinical Director job opening today to find out!

If you are a Physical Therapist with aspirations of making an indelible mark on the future of the PT industry, let’s talk. We need an innovative leader like you in our Clinical Director position at our Atlanta, GA, location!

Lead the charge at a forward-thinking company that believes traditional approaches to care are not enough, where every team member and specialist provides an essential element to our clients’ individualized treatment plans and where innovation is encouraged. Collaborate with your team to learn what works best at your facility, in your community and for your patients. Have access to cutting-edge tools and technology, giving you a notable advantage in your growing career.

Enjoy the success that comes with being a member of a champion family! Apply for our Clinical Director job opening today!

Responsibilities

  • Document all company notes, reports and summaries
  • Ensure smooth and timely patient flow 
  • Assign and supervise the Physical Therapy Assistant’s patient care activities
  • Assign and supervise the Rehab Technician’s non-patient activities activities
  • Determine necessary PT based on prescriptions/referrals/patient condition/records
  • After reviewing patient records, strategize, create and carry out treatment plans
  • Track and report treatment progress; adjust as necessary 
  • Oversee all assistant, technician and student job assignments/activities
  • Give lectures; provide PT and related training for in-house staff and outside groups
  • Provide analytics and organizational oversight for the facility (payroll, filing, requisitions, etc.)
  • Keep timely documentation including but not limited to daily notes, weekly reports, initial evaluations, discharge summaries
  • Assure patients are treated promptly in accordance with their scheduled appointments
  • Delegate appropriate patient care activities to the PTA in accordance with skill level and deemed appropriate by the State Practice Act
  • Supervision of all PTA activities including the delegation and supervision of non-patient care activities of the Rehab Tech
  • Review physician’s referral (prescription), and patient’s condition/medical records to determine physical therapy treatment required
  • Plan, prepare and administer treatment program based on evaluation of patient data
  • Evaluate and record effects of treatment at various stages and adjust treatments to achieve maximum benefit
  • Orient, instruct and direct work activities of assistants, techs and students
  • Plan and conduct lectures and training programs on physical therapy and related topics for medical staff, students and community groups
  • Analyze and organize the clinic’s operations/procedures including payroll prep, information management, filing systems, requisition of supplies

Skills & Qualifications

  • Must possess a master’s or doctorate in PT 
  • Current state licensing and all other state-required documentation
  • Basic computer skills
  • Master of Physical Therapy Degree (MPT) or Doctor of Physical Therapy Degree (DPT)
  • State license to practice and any additional requirements by the state
  • Computer proficient

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