Customer Service Representative Job – Metairie, LA 124274

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Metairie, LA, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Metairie, LA!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

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Sales Rep. Physical Therapy clinic Job – Metairie, LA 135520

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Why You’ll Love This Job

Are you good with People?

We are seeking a full-time Physician Liaison (Outside Sales role) to join our team in Metairie, Louisiana. Salary is approx. $52,000 per year.

The Physician Liaison works closely with the PT. You are a Brand Ambassador to the community who will call upon local physicians to build a relationship. Your job is to grow the patient referral base. This position is essentially a combination of sales and public relations through strategically promoting FYZICAL’s services and treatments while strengthening our reputation in the community.  The “FYZICIAN” Liaison is responsible for overseeing 200+ physicians and medical clinics in Metairie.

The Physician Liaison is critical for the success of our clinic. The Liaison will be responsible for the following:

  • Increasing patient referrals
  • Strengthening relationships with physicians and their staff
  • You will be a community-facing professional who provides patients and the community with the first impression of our brand.

The Physician Liaison is the bridge between our clinic and the referring offices and our broader community.

Responsibilities

  • Leads initiatives to build referral volume and favorable provider perceptions among external physicians.
  • Must provide own vehicle, however mileage reimbursement will be paid at $0.55 per mile.
  • $1,000 expense account to be used for relationship-building.
  • Develops and implements specific outreach, relationship building and marketing plans to meet referral goals.
  • Must exhibit excellent time management skills, organization and communication skills and thrive in a fast-paced environment.
  • Analyze referral data by checking the Daily Management Report each day.
  • Must learn to use new programs for tracking and lead management.
  • Must develops strong business relationships with local community organizations and businesses.
  • Works collaboratively with other team members who interact with physician offices.
  • Establishes and maintains ongoing communications with referring providers and/or their office staff, including routine or follow-up visits, emails and phone calls.
  • Uses research-based methods and implements strategies to build awareness and trust.
  • Identifies referral sources (target audiences).

Skills & Qualifications

  • Excellent oral and written communication skills.
  • Willing to travel within an assigned territory.
  • Must provide own vehicle, however mileage reimbursement will be paid.
  • A Valid Driver’s License as daily driving is a job requirement.
  • Recent and direct experience working in a communications position within a sales or marketing environment.
  • Strong organizational and time management skills.
  • Ability to learn new computer programs.  
  • Bachelor’s degree in Marketing/Communications, Business Administration or Healthcare may be considered in lieu of experience.

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Physical Therapy Technician Job – Metairie, LA 139259

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Why You’ll Love This Job

Are you interested in or already on your path toward Physical Therapy school or a similar degree? If so, FYZICAL’s Rehab Technician position in Metairie, LA, is the perfect fit for you! Gain valuable, hands-on experience and learn directly from our team of physical therapists and physical therapist assistants.

Responsibilities

  • Assist patients with exercises and modalities under supervision of a physical therapist
  • Provide supervised assistance to patients
  • Sanitize equipment after each client
  • Some admin and office tasks
  • Maintain a smooth flow of patients through the clinic and gym
  • Perform some laundry duties

Skills & Qualifications

Required skills & qualifications:

  • H.S. graduate or GED
  • Great communication/interpersonal skills

Preferred but not required:

  • Working toward a physical therapy, PA, AT, or other medical degree
  • Knowledgeable of medical language

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