Client Care Specialist Job – Liberty, MO 172625

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading Physical Therapy company in the country, has a Client Care Specialist opening in our new Liberty, MO clinic that could be a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as our CCS is essential to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Client Care Specialist, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Client Care Specialist job opening!

Responsibilities

  • Act as a patient liaison, answer any questions from potential or current patients
  • Attain and maintain daily metrics in FYZICAL’s Daily Management Report (DMR).
  • Attain and maintain an exceptional level of your Key Performance Indicator (KPI) as evidenced through
    meeting or exceeding a high percentage Arrival Rate.
  • Successfully credential new and existing therapists with commercial insurance and Medicare.
  • Successfully complete intake of patient with insurance verification, Handle patient scheduling,
    appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians
  • Communicate with clinician team about scheduling/patient arrival  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open/distribute mail
  • Send benefits paperwork to billing companies
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; Collection of copayments

Skills & Qualifications

  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • Be a Great Multitasker!
  • Infectious Personality! You will set the tone for the patient as soon as they walk in the door, as well as when they leave
  • 2-3 Years Experience in a Medical Office Setting
  • 2 yr College Degree or Vocational College Certificate Preferred at a Minimum
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

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Physical Therapist (PT) Job – Liberty, MO 170407

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Why You’ll Love This Job

Find your perfect career fit with FYZICAL, an innovative company that is committed to your growth and success, when you join us at our Liberty, MO location as our founding Lead Physical Therapist (PT)!

Are you a Physical Therapist with visions of providing cutting-edge services to your clients? Do you have great ideas that have been stifled by traditional PT practices? If so, this is the last stop on your job search. If you are looking for a role where your voice matters and your clinical expertise help shape the future of a brand new clinic, we would love to meet you.  We are looking for an innovator like you to lead our Clinical team at the Kansas City Northland’s first Fyzical location based in the Liberty, MO area!

Fyzical is a nationally recognized brand specializing in Balance, Vestibular, Neurological and Orthopedic Rehabilitation.  Our clinics utilize advanced balance systems, fall prevention programs and vestibular rehab techniques to help patients regain mobility, confidence and independence.  Feel secure knowing you are backed by a supportive practice leader. Enjoy the easy flow of a team that comes together to learn what works best for the practice and the community using state-of-the-art technology to put those plans into action. Have the freedom to look past traditional approaches to PT, taking a new, innovative path instead — one that will make a lasting impact in the industry. As the Founding Physical Therapist (PT) with us, you will have access to exciting, cutting-edge tools and advanced continuing education that will positively change your outlook, providing you with new and unique perspectives and ultimately career advancement opportunities.  In this role, your valued contributions to the community will make a lasting impact on the entire PT industry.

If you are ready to launch your career with a company that is unmatched in the PT arena, apply for FYZICAL’s Lead Physical Therapist (PT) job opening today!

Responsibilities

  • Perform new-patient evaluations/exams
  • Diagnose patients; evaluate physical activity limitations
  • Create a plan of care that sets a goal and completion date
  • Equip patients with PT intervention techniques/exercises; track progress
  • Provide education to patients on techniques for the continuation of care
  • Examine and evaluate new patients
  • Establish a diagnosis of condition or conditions and their impact on activity
  • Establish a plan goal and time frame
  • Educate the patient on continuing care

Skills & Qualifications

  • Accredited PT program graduate
  • Able to create and implement outpatient balance and vestibular rehabilitation-setting treatment plans
  • Ability to work efficiently/effectively in an autonomous environment 
  • Must be passionate about helping patients who have vestibular, balance, neurological, and fall risk issues
  • 2-3 year(s) of outpatient neuro/ortho center or vestibular rehab experience  
  • Graduation from an accredited PT program and current PT license in MO
  • Must be self-motivated with a willingness to learn
  • Passion for working with vestibular, balance, neurological, and fall-risk patient population
  • Community Marketing events
  • Assistance with Physician Marketing to local market

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