Why You’ll Love This Job
If you have a passion for helping others and enjoy interacting with people, FYZICAL, the leading physical therapy company in the country, has a Client Care Specialist opening in Powell, OH, that may be a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our brand new facility, your role as Client Care Specialist is central to our daily operations.
At FYZICAL Powell, we are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Client Care Specialist, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Client Care Specialist job opening!
Responsibilities
- Handle patient scheduling, appointments and ensuing communication
- Gather new patient data; keep track of all patient referrals
- Disseminate information to patients; act as a go-between for patients and physicians
- Send and keep a log of all reports sent to doctors
- Collect all payments; insurance verification
- Collect/open mail; distribute mail to proper areas/people
- Send benefits paperwork to billing companies
- Collect new patient intake information; track all clinic referrals
- Fax reports to physicians; keep a log of incoming reports
- Communicate with the office manager and clinicians about scheduling/patient arrival
Skills & Qualifications
- High school diploma or equivalent
- Valid driver’s license and reliable transportation
- Great communicator and multitasker, detail-oriented
- Great demeanor, strong integrity and compassion
