Customer Service Representative Job – Oklahoma City, OK 139039

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Why You’ll Love This Job

Are you passionate about helping others and considering a future in healthcare? FYZICAL Therapy & Balance Centers of Oklahoma City is looking for a dedicated Client Care Specialist who thrives in a fast-paced, patient-centered environment. Whether you’re preparing for graduate school in a field like physical therapy, or you’re seeking a stable, long-term role in a supportive and collaborative team, this opportunity is perfect for you.

As the first and last point of contact for our patients, you will play a key role in ensuring our operations run smoothly. Your responsibilities will include managing scheduling, handling patient check-ins, and assisting with patient inquiries—essential skills that will provide invaluable experience if you’re aiming for a career in healthcare.

At FYZICAL, we offer more than just a job. You’ll be part of a compassionate, innovative team that’s revolutionizing physical therapy through individualized treatment plans and state-of-the-art technology. We are committed to your professional growth, offering a supportive environment with opportunities to advance, whether you’re seeking experience before pursuing a graduate degree or looking to grow your career with us long-term.

If you’re eager to build your skills in a hands-on healthcare setting while making a meaningful impact on patients’ lives, apply today for FYZICAL’s Client Care Specialist position in Oklahoma City!

Responsibilities

  • Manage patient scheduling, including evaluations, re-evaluations, and appointment reminders, ensuring seamless communication between patients and clinicians.
  • Serve as the primary point of contact for patient inquiries, offering excellent customer service and acting as a liaison between patients, physicians, and the clinic.
  • Maintain accurate patient records by gathering new patient data, tracking referrals, and completing intake information.
  • Verify insurance coverage, track visits, and handle copayments with accuracy and efficiency.
  • Coordinate with physicians and clinicians by sending reports, faxing necessary documentation, and keeping detailed logs of all communications.
  • Facilitate clear and timely communication with the office manager and clinicians regarding patient scheduling and arrival times.
  • Manage a multi-line phone system, ensuring calls are answered promptly and routed to the appropriate team member.
  • Process and distribute mail, including Explanation of Benefits (EOBs), and communicate with billing companies for benefits paperwork and insurance verification.
  • Ensure patients feel welcome and informed from check-in to check-out, providing guidance on payments and answering any questions they may have.
  • Handle administrative duties such as collecting mail, distributing reports, and keeping accurate logs of all relevant communications.

Skills & Qualifications

  • Excellent communication skills with a strong focus on delivering outstanding customer service
  • Proven ability to multitask and prioritize in a fast-paced, patient-centered environment
  • Detail-oriented with the ability to handle scheduling, payments, and patient records accurately
  • Positive attitude, strong work ethic, and a compassionate approach to helping patients in pain
  • Ability to work effectively as part of a team while independently managing front-desk operations
  • High school diploma or equivalent (GED)
  • Valid driver’s license and reliable transportation

Don’t meet all of the required skills and qualifications? If you’re excited to learn and challenge yourself, we encourage you to apply. We value a positive attitude and a willingness to grow just as much as experience.

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Physical Therapist Assistant (PTA) Job – Oklahoma City, OK 141565

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Why You’ll Love This Job

Accelerate Your Career as a Physical Therapist Assistant!
Are you a compassionate, driven Physical Therapist Assistant looking for an opportunity to make a real impact? At FYZICAL Therapy & Balance Centers in Oklahoma City, you’ll work alongside a supportive team in a collaborative environment, helping patients regain their mobility and independence.
What We Offer:

  • Innovative Tools & Technology: Work with the latest equipment, including our state-of-the-art balance and falls prevention systems, providing you with resources to deliver exceptional care.
  • Professional Growth: Access continuous learning opportunities, mentorship from seasoned PTs, and career advancement within the world’s fastest-growing physical therapy franchise.
  • Supportive Team: Join a team that values collaboration, innovation, and results. Your contributions will directly impact patients’ lives as you help them meet their recovery goals.
  • Work-Life Balance & Benefits: Enjoy competitive compensation, flexible schedules, and a comprehensive benefits package that supports your personal and professional growth.

Responsibilities

Your Role as a PTA:
In this role, you’ll work closely with Physical Therapists to deliver hands-on care and personalized treatment plans. You’ll build relationships with patients, track their progress, and play a key role in their recovery journey.

  • Assist Physical Therapists in all aspects of patient care
  • Implement therapy techniques and exercises as prescribed
  • Track patient progress and provide ongoing communication with the PT
  • Educate patients on continued care and home exercises
  • Help maintain a safe and comfortable environment for both staff and patients

Skills & Qualifications

What We’re Looking For:

  • Graduate of an accredited Physical Therapist Assistant program
  • Active PTA license in Oklahoma
  • Passion for helping patients achieve their highest level of function
  • Strong communication skills and a team-oriented mindset

Why FYZICAL?
At FYZICAL Oklahoma City, you’ll have the chance to be part of something unique. We’re breaking the mold of traditional physical therapy by integrating cutting-edge techniques with personalized care. Our team is dedicated to continuous improvement, and we are committed to helping you thrive—both as a professional and as an individual.

Ready to Take the Next Step?
Join FYZICAL, where your career can grow as fast as the patients you’ll help to heal. Apply today and become part of a team that’s transforming the future of physical therapy.

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