Why You’ll Love This Job
Join our team at FYZICAL Fairless Hills!
Are you a compassionate and organized individual with a passion for helping others? We’re seeking a dedicated Client Care Specialist (Medical Receptionist / Front Desk) to join our dynamic team in Fairless Hills, PA.
As the friendly face of our clinic, you’ll play a vital role in creating a welcoming environment for our patients and contribute to efficient clinic operations.
At FYZICAL Therapy & Balance Centers, we focus on improving our client’s quality of life by using a holistic, whole-body approach to connect diagnosis with a customized plan of care.
Come join our team and help us build something special!
Responsibilities
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- Patient Care: Greet and assist patients, answer inquiries, and schedule appointments
- Administrative Tasks: Handle insurance verification, documentation follow-up, payment processing, and various administrative duties.
- Communication: Effectively communicate with patients, clinicians, and other team members
- Front Desk Operations: Maintain a clean and organized reception area, manage phone calls, and oversee clinic opening and closing procedures.
Skills & Qualifications
- Essential Qualifications:
- High school diploma or equivalent
- Strong communication skills (verbal, written and phone)
- Positive attitude and strong work ethic
- Organizational skills, strong note-taking and attention to detail
- Curiosity and eagerness to learn
- Proficiency in basic computer software (Microsoft Office Suite)
- Authorized to work in the US
- Preferred but not required:
- Experience with electronic medical records (EMR) systems
- Knowledge of health insurance terminology and processes
