Customer Service Representative Job – Fairless Hills, PA 154145

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Why You’ll Love This Job

Join our team at FYZICAL Fairless Hills!

Are you a compassionate and organized individual with a passion for helping others? We’re seeking a dedicated Client Care Specialist (Medical Receptionist / Front Desk) to join our dynamic team in Fairless Hills, PA.

As the friendly face of our clinic, you’ll play a vital role in creating a welcoming environment for our patients and contribute to efficient clinic operations.  

At FYZICAL Therapy & Balance Centers, we focus on improving our client’s quality of life by using a holistic, whole-body approach to connect diagnosis with a customized plan of care.

Come join our team and help us build something special!

Responsibilities

    • Patient Care: Greet and assist patients, answer inquiries, and schedule appointments 
    • Administrative Tasks: Handle insurance verification, documentation follow-up, payment processing, and various administrative duties. 
    • Communication: Effectively communicate with patients, clinicians, and other team members 
    • Front Desk Operations: Maintain a clean and organized reception area, manage phone calls, and oversee clinic opening and closing procedures. 

Skills & Qualifications

  • Essential Qualifications: 
    • High school diploma or equivalent 
    • Strong communication skills (verbal, written and phone) 
    • Positive attitude and strong work ethic 
    • Organizational skills, strong note-taking and attention to detail 
    • Curiosity and eagerness to learn 
    • Proficiency in basic computer software (Microsoft Office Suite) 
    • Authorized to work in the US 
  • Preferred but not required: 
    • Experience with electronic medical records (EMR) systems 
    • Knowledge of health insurance terminology and processes 

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