Customer Service Representative Job – Lancaster, PA 132614

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Lancaster, PA, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Lancaster, PA!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

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Massage Therapist Job – Lancaster, PA 139115

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Why You’ll Love This Job

Take your Massage Therapy career in an exciting, new direction when you join the FYZICAL family as our Licensed Massage Therapist at our Lancaster, PA, location!

FYZICAL West Lancaster is growing and actively expanding our wellness services. Have all the perks of working in a team environment with the autonomy of independent practice.

FYZICAL Therapy & Balance Centers of West Lancaster seeks to employ a PA Licensed Massage Therapist to join our growing physical & occupational therapy practice. 1-2 years of experience is preferred but not required. Be part of an amazing team of clinicians, dedicated to providing the best patient care.

Take advantage of this outstanding opportunity to be part of a trail-blazing company! Apply for FYZICAL’s Licensed Massage Therapist job opening today.

Responsibilities

  • Exhibit a strong desire to help others and promote the health and wellness and be able to convey the benefits of massage therapy
  • Must adhere to local and state licensing/certification laws and regulations
  • Knowledge of other modalities/certifications a plus
  • Must be customer service oriented
  • Positive attitude
  • Team player
  • Maintain a professional and clean work environment & appearance
  • Educates the clients on the benefits of the service performed and recommends products for home use

Skills & Qualifications

  • State License/Certification required
  • Must carry liability insurance
  • 1-2 years of experience is preferred but not required

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Clinical Director (Physical Therapist) Job – Lancaster, PA 142150

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Why You’ll Love This Job

Exponentially increase the value of your Physical Therapy degree when you join FYZICAL, the nation’s leading PT company, as our Clinical Director in Lancaster, PA!

Our independently owned practice offers the perfect solution for someone who would enjoy the freedom to innovate and approach physical therapy treatments in non-traditional ways. Advance your career as the valued leader of a champion team of clinicians capable of achieving next-level results. With state-of-the-art technology and cutting-edge tools at your disposal, you are certain to make a lasting impact on the physical therapy industry while keeping your career on the leading edge.

Being part of the FYZICAL team is a total game-changer! Apply for our Clinical Director job opening today to find out!

If you are a Physical Therapist with aspirations of making an indelible mark on the future of the PT industry, let’s talk. We need an innovative leader like you in our Clinical Director position at our Lancaster, PA, location!

Lead the charge at a forward-thinking company that believes traditional approaches to care are not enough, where every team member and specialist provides an essential element to our clients’ individualized treatment plans and where innovation is encouraged. Collaborate with your team to learn what works best at your facility, in your community and for your patients. Have access to cutting-edge tools and technology, giving you a notable advantage in your growing career.

Enjoy the success that comes with being a member of a champion family! Apply for our Clinical Director job opening today!

Responsibilities

  • Document all company notes, reports and summaries
  • Ensure smooth and timely patient flow 
  • Assign and supervise the Physical Therapy Assistant’s patient care activities
  • Assign and supervise the Rehab Technician’s non-patient activities activities
  • Determine necessary PT based on prescriptions/referrals/patient condition/records
  • After reviewing patient records, strategize, create and carry out treatment plans
  • Track and report treatment progress; adjust as necessary 
  • Oversee all assistant, technician and student job assignments/activities
  • Give lectures; provide PT and related training for in-house staff and outside groups
  • Provide analytics and organizational oversight for the facility (payroll, filing, requisitions, etc.)
  • Keep timely documentation including but not limited to daily notes, weekly reports, initial evaluations, discharge summaries
  • Assure patients are treated promptly in accordance with their scheduled appointments
  • Delegate appropriate patient care activities to the PTA in accordance with skill level and deemed appropriate by the State Practice Act
  • Supervision of all PTA activities including the delegation and supervision of non-patient care activities of the Rehab Tech
  • Review physician’s referral (prescription), and patient’s condition/medical records to determine physical therapy treatment required
  • Plan, prepare and administer treatment program based on evaluation of patient data
  • Evaluate and record effects of treatment at various stages and adjust treatments to achieve maximum benefit
  • Orient, instruct and direct work activities of assistants, techs and students
  • Plan and conduct lectures and training programs on physical therapy and related topics for medical staff, students and community groups
  • Analyze and organize the clinic’s operations/procedures including payroll prep, information management, filing systems, requisition of supplies

Skills & Qualifications

  • Must possess a master’s or doctorate in PT 
  • Current state licensing and all other state-required documentation
  • Basic computer skills
  • Master of Physical Therapy Degree (MPT) or Doctor of Physical Therapy Degree (DPT)
  • State license to practice and any additional requirements by the state
  • Computer proficient

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Physical Therapist (PT) Job – Lancaster, PA 143622

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Why You’ll Love This Job

Exciting Physical Therapist Opportunity
Are you a passionate Physical Therapist looking for a transformative career opportunity? FYZICAL West Lancaster is searching for motivated professionals to join our dynamic team as we open our brand-new clinic in Lancaster, PA. This is more than just a job—it’s a chance to lead, make a lasting impact, and grow alongside a community-focused practice.

Why Join FYZICAL West Lancaster?
Partnership Potential: Take your career to the next level by partnering with a growing, independent practice.
Competitive Pay: Earn $80,000 – $100,000 (DOE) annually with a $5,000 signing bonus.
Quality Over Quantity: At FYZICAL, we prioritize individualized care, allowing our PTs to treat an average of only 12 patients per day, ensuring meaningful connections and effective treatment plans.

About This Role
As the lead clinician in our new, open, and modern facility, you’ll have the autonomy to build the team you’ve always envisioned and set the standard for exceptional care. We feature the latest advancements in balance technology, including the Solo-Step overhead balance systems.

Responsibilities Include:
Conducting thorough patient evaluations and diagnoses
Developing and implementing individualized care plans with clear goals
Educating patients on home care techniques and tracking progress to ensure successful outcomes
Utilizing advanced PT intervention techniques in balance, vestibular, and neurological therapy

We Offer Exceptional Benefits:
Paid Time Off (PTO) and Paid Holidays
Health, Dental, and Vision Insurance
Continuing Education Credits
Opportunities for Advancement
Flexible Schedules to support work-life balance

Medical Specialties:
Orthopedics
Neurology
Physical & Rehabilitation
Sports Medicine
Vestibular

Join a Network with the Best of Both Worlds
FYZICAL West Lancaster combines the close-knit environment of a locally-owned clinic with the extensive resources of a national network. Our vision is to be the “Go-To” therapy provider in our community for orthopedic, neurologic, and geriatric care. Help us achieve this vision and be a part of a supportive, innovative team.
If you’re ready to make a genuine difference, enhance your skills, and take ownership of your career in physical therapy, apply today. We’re excited to welcome someone who shares our commitment to compassionate, expert care.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Responsibilities

  • Perform new-patient evaluations/exams
  • Diagnose patients; evaluate physical activity limitations
  • Create a plan that sets a goal and completion date
  • Equip patients with PT intervention techniques/exercises, track progress
  • Provide education to patients on techniques for the continuation of care
  • Examine and evaluate new patients
  • Establish a diagnosis of condition or conditions and their impact on activity
  • Establish a plan goal and time frame
  • Prescribe intervention techniques and exercises
  • Measure and track intervention effectiveness
  • Educate the patient on continuing care
  • Accredited PT program graduate

Skills & Qualifications

  • Graduation from an accredited PT program and current PT license in PA
  • Able to create and implement outpatient balance and vestibular rehabilitation-setting treatment plans
  • Ability to work efficiently/effectively in an autonomous environment
  • Must be able to carry out and progress a skilled treatment plan in outpatient balance and vestibular rehabilitation setting
  • Must be self-motivated with a willingness to learn
  • Passion for working with vestibular, balance, neurological, and fall-risk patient population
  • 1+ year(s) of outpatient neuro/ortho center or vestibular rehab experience
  • Prefer at least two years working in outpatient neurological or orthopedic center, or previous vestibular rehab experience

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