Customer Service Representative Job – Pearland, TX 119329

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Pearland, TX, that is a perfect fit for you!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival
  • Collect/open mail; distribute mail to proper areas/people

Skills & Qualifications

  • High school diploma or equivalent. One to three months related experience or training; or equivalent combination of education and experience
  • Up-to-date Driver’s license and a dependable vehicle
  • Great communicator and multitasker, detail-oriented
  • Proficient with basic computer operations, including but not limited to Contract Management systems, Database software, Internet software, Spreadsheet software and Word processing software
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion
  • Bi-lingual (English and Spanish) are a strong plus
  • Experience working in the healthcare industry as front desk or customer service role is a strong plus

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Physical Therapist (PT) Job – Pearland, TX 119340

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Why You’ll Love This Job

Find your perfect career fit with FYZICAL, an innovative company that is committed to your growth and success, when you join us at our Pearland, TX location as our newest staff Physical Therapist (PT)!

Feel secure knowing you are backed by a supportive practice leader who has chosen you to be part of an elite group of professionals capable of achieving next-level results. Enjoy the easy flow of a team that comes together to learn what works best for the practice and the community, and uses state-of-the-art technology to put those plans into action. Have the freedom to look past traditional approaches to PT, taking a new, innovative path instead — one that will make a lasting impact in the industry. As a Physical Therapist (PT) with us, you will have access to exciting, cutting-edge tools and advanced continuing education that will positively change your outlook, providing you with new and unique perspectives of physical therapy, and career advancement opportunities.

If you are ready to launch your career with a company that is unmatched in the PT arena, apply for FYZICAL’s full-time Physical Therapist (PT) job opening today!

Are you a Physical Therapist with visions of providing cutting-edge services to your clients? Do you have great ideas that have been stifled by traditional PT practices? If so, this is the last stop on your job search. We are part of the world’s fastest-growing physical therapy company and are looking for an innovator like you to add to our quality team at our Pearland, TX, location!

Our independent practices are headed by supportive leaders who are dedicated to building quality teams that work together to achieve success. Here, you will have the freedom to bypass traditional treatments, using our state-of-the-art technology to determine the best path for each patient’s personalized plan. We provide the tools and continued education you need to increase your knowledge base, gain a new and unique perspective of the PT field and successfully grow your career. In our Physical Therapist (PT) role, your valued contributions to the community will make a lasting impact on the entire PT industry.

If being on the leading edge of an industry you love is your goal, apply today for our Physical Therapist (PT) job opening!

Responsibilities

Essential Duties and Responsibilities

  • Provides patient care in accordance with established protocols and patient care guidelines.
  • Responsible for a firm understanding and the implementation of our behavioral model (ARC) at all times while practicing.
  • Responsible for timely documentation, including but not limited to daily notes, weekly workers compensation reports, progress reports, initial evaluations, discharge summaries, and incident reports.
  • Responsible for documenting in a compliant fashion that is in accordance with company policy and state & federal guidelines.
  • Responsible for assuring that patients are treated promptly in accordance with their scheduled appointments.
  • Responsible for conveying to patients the importance of complying with established plans of care, including home exercise programs and minimizing cancellations and no show of appointments. This is tracked independently with the expectation of achieving at 90% appointment kept rate.
  • Responsible for the provision of comprehensive patient care.
  • Responsible for the delegation of appropriate patient care activities to the physical therapist assistant that are in accordance with that employee’s skill level and deemed appropriate by the state practice act.
  • Responsible for the supervision of aforementioned physical therapist assistant activities.
  • Responsible for the delegation and supervision of non-patient care activities of the clinical aide.
  • Consults with referring physicians as needed through documentation and as well as verbally.
  • Responsible for pursuing continuing education in the form of formal classes, reading of periodicals and other literature.
  • Responsible for always maintaining the highest standards of professional conduct that best represents the company.
  • Responsible for adhering to all company policy and procedures.
  • Responsible for abiding by the company’s values statement and social contract.
  • Handles front desk functions as appropriate when needed.
  • Reviews Physician’s referral (Prescription) and patient’s condition and medical records to determine physical therapy treatment required.
  • Tests and measures patient’s strength, motor development, sensory perception, functional capacity, and respiratory and circulatory efficiency, and records findings to develop or revise treatment programs.
  • Plans and prepares written treatment program based on evaluation of patient data.
  • Administers manual exercises to improve and maintain function.
  • Instructs, motivates, and assists patient to perform various physical activities and in use of assistant and supportive devices such as crutches, canes, and prostheses.
  • Administers treatment involving application of physical agents.
  • Evaluates effects of treatment at various stages and adjusts treatment to achieve maximum benefit.
  • Administers massage when needed.
  • Administers traction to relieve pain when needed.
  • Records treatment, response, and progress in patient’s chart or enters information into computers.
  • Instructs patient and family in treatment procedures to be continues at home.
  • Evaluates, fits, and adjusts prosthetic and orthotic devices and recommends modification to orthotist.
  • Confers with Physician and other practitioners to obtain additional patient information, suggest revisions in treatment programs, and integrate physical therapy treatment with other aspects of patient’s health care.
  • Orients, instructs, and directs work activities of assistants, aides, and students.
  • Plans and constructs lectures and training programs on physical therapy and related topics for medical staff, students, and community groups.
  • Plans and develops physical therapy research programs and participants in conducting research.
  • Analyzes and organizes office operations and procedures such as preparation of payrolls, personnel, information management, filling systems, requisition of supplies, and other clerical services.
  • Maximizes office productivity through proficient use of appropriate software applications.
  • Maintains contact with customers and outside vendors.
  • Provide assistance in the marketing activities when needed.

Supervisory Responsibilities

  • Directly supervises 1-2 employees in the clinic. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Skills & Qualifications

  • Accredited PT program graduate
  • Up-to-date state PT license
  • Able to create and implement outpatient balance and vestibular rehabilitation-setting treatment plans
  • Ability to work efficiently/effectively in an autonomous environment 
  • Must be passionate about helping patients who have vestibular, balance, neurological, and fall risk issues
  • Must be able to carry out and progress a skilled treatment plan in outpatient balance and vestibular rehabilitation setting
  • Must be self-motivated with a willingness to learn and participate in training assigned by the clinical director
  • Prefer at least one year working in outpatient neurological or orthopedic center, or previous vestibular rehab experience
  • Possess basic PC skills and knowledge, including but not limited to Electronic Medical Record (EMR) system, Contact Management systems; Database software; Design Software; Internet Software; Spreadsheet software and Word Processing Software.
  • Bilingual (English and Spanish) is a strong plus 

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Medical Receptionist / Front Desk Job – Pearland, TX 119345

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Why You’ll Love This Job

We are hiring an entry-level Medical Receptionist / Front Desk position with FYZICAL at our Pearland, TX, location, the leading physical therapy company in the country!

This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish.

As the Front Desk Coordinator, you will be the first point of contact for our patients and play a crucial role in creating a positive and welcoming atmosphere. You will be responsible for managing front desk operations, handling patient inquiries,  scheduling appointments, and ensuring smooth communication between patients and the clinical staff. 

Say yes to a bright future!

Apply for this outstanding Medical Receptionist / Front Desk job opening today!

Responsibilities

  • Greet and assist patients in a friendly and professional manner.
  • Answer phone calls, schedule appointments, and manage the appointment calendar. 
  • Communicate with the clinical staff about cancellation, no-show, and coordinate the re-schedule on a timely fashion. 
  • Verify and update patient information and keep the records up-to-date in the electronic medical records system.
  • Collect and process payments, insurance information, and other administrative tasks.
  • Ensure a clean and organized front desk area.
  • Communicate effectively with clinical staff to coordinate patient care.
  • Address patient inquiries, provide information, and resolve concerns promptly.
  • Maintain confidentiality of patient information and adhere to HIPAA regulations.
  • Collaborate with the administrative team to improve processes and enhance the patient experience.
  • Provide assistance in marketing events as needed. 

Skills & Qualifications

  • High school diploma or equivalent; additional education in healthcare administration is a plus.
  • Proven experience in a front desk or customer service role, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficient with basic computer operations, such as Microsoft Office Suite
  • Proficient in using electronic medical records (EMR) systems.
  • Knowledge of medical terminology and insurance processes.
  • Compassionate and patient-focused attitude.
  • Ability to work independently and as part of a team.
  • Authorized to work in the US
  • Bilingual abilities is a plus

Apply Now

Physical Therapist (PT) Job – Carrollton, TX 118862

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Why You’ll Love This Job

Find your perfect career fit with FYZICAL, an innovative company that is committed to your growth and success, when you join us at our Rockville, MD location! Visit our practice website to learn more: https://ent-md.com/

Feel secure knowing you are backed by a supportive practice leader who has chosen you to be part of an elite group of professionals capable of achieving next-level results. Enjoy the easy flow of a team that comes together to learn what works best for the practice and the community, and uses state-of-the-art technology to put those plans into action. Have the freedom to look past traditional approaches to PT, taking a new, innovative path instead — one that will make a lasting impact in the industry. As a Physical Therapist (PT) with us, you will have access to exciting, cutting-edge tools and advanced continuing education that will positively change your outlook, providing you with new and unique perspectives of physical therapy, and career advancement opportunities.

If you are ready to launch your career with a company that is unmatched in the PT arena, apply for FYZICAL’s full-time Physical Therapist (PT) job opening today!

Are you a Physical Therapist with visions of providing cutting-edge services to your clients? Do you have great ideas that have been stifled by traditional PT practices? If so, this is the last stop on your job search. We are part of the world’s fastest-growing physical therapy company and are looking for an innovator like you to add to our quality team at our Carrollton, TX, location!

Our independent practices are headed by supportive leaders who are dedicated to building quality teams that work together to achieve success. Here, you will have the freedom to bypass traditional treatments, using our state-of-the-art technology to determine the best path for each patient’s personalized plan. We provide the tools and continued education you need to increase your knowledge base, gain a new and unique perspective of the PT field and successfully grow your career. In our Physical Therapist (PT) role, your valued contributions to the community will make a lasting impact on the entire PT industry.

If being on the leading edge of an industry you love is your goal, apply today for our Physical Therapist (PT) job opening!

Responsibilities

  • Perform new-patient evaluations/exams
  • Diagnose patients; evaluate physical activity limitations
  • Create a plan that sets a goal and completion date
  • Equip patients with PT intervention techniques/exercises; track progress
  • Provide education to patients on techniques for the continuation of care
  • Examine and evaluate new patients
  • Establish a diagnosis of condition or conditions and their impact on activity
  • Establish a plan goal and time frame
  • Prescribe intervention techniques and exercises
  • Measure and track intervention effectiveness
  • Educate the patient on continuing care

Skills & Qualifications

  • Accredited PT program graduate
  • Up-to-date state PT license
  • Able to create and implement outpatient balance and vestibular rehabilitation-setting treatment plans
  • Ability to work efficiently/effectively in an autonomous environment 
  • Must be passionate about helping patients who have vestibular, balance, neurological, and fall risk issues
  • 1+ year(s) of outpatient neuro/ortho center or vestibular rehab experience  
  • Graduation from an accredited PT program and current PT license in TX
  • Must be able to carry out and progress a skilled treatment plan in outpatient balance and vestibular rehabilitation setting
  • Must be self-motivated with a willingness to learn
  • Passion for working with vestibular, balance, neurological, and fall-risk patient population
  • Prefer at least one year working in outpatient neurological or orthopedic center, or previous vestibular rehab experience

Apply Now

Physical Therapist (PT) Job – Austin, TX 118073

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Why You’ll Love This Job

Find your perfect career fit with FYZICAL, an innovative company that is committed to your growth and success, when you join us at our Austin, TX location as our newest Physical Therapist (PT)!

Feel secure knowing you are backed by a supportive practice leader who has chosen you to be part of an elite group of professionals capable of achieving next-level results. Enjoy the easy flow of a team that comes together to learn what works best for the practice and the community, and uses state-of-the-art technology to put those plans into action. Have the freedom to look past traditional approaches to PT, taking a new, innovative path instead — one that will make a lasting impact in the industry. As a Physical Therapist (PT) with us, you will have access to exciting, cutting-edge tools and advanced continuing education that will positively change your outlook, providing you with new and unique perspectives of physical therapy, and career advancement opportunities.

If you are ready to launch your career with a company that is unmatched in the PT arena, apply for FYZICAL’s full-time Physical Therapist (PT) job opening today!

Are you a Physical Therapist with visions of providing cutting-edge services to your clients? Do you have great ideas that have been stifled by traditional PT practices? If so, this is the last stop on your job search. We are part of the world’s fastest-growing physical therapy company and are looking for an innovator like you to add to our quality team at our Austin, TX, location!

Our independent practices are headed by supportive leaders who are dedicated to building quality teams that work together to achieve success. Here, you will have the freedom to bypass traditional treatments, using our state-of-the-art technology to determine the best path for each patient’s personalized plan. We provide the tools and continued education you need to increase your knowledge base, gain a new and unique perspective of the PT field and successfully grow your career. In our Physical Therapist (PT) role, your valued contributions to the community will make a lasting impact on the entire PT industry.

If being on the leading edge of an industry you love is your goal, apply today for our Physical Therapist (PT) job opening!

Responsibilities

  • Perform new-patient evaluations/exams
  • Diagnose patients; evaluate physical activity limitations
  • Create a plan that sets a goal and completion date
  • Equip patients with PT intervention techniques/exercises; track progress
  • Provide education to patients on techniques for the continuation of care
  • Examine and evaluate new patients
  • Establish a diagnosis of condition or conditions and their impact on activity
  • Establish a plan goal and time frame
  • Prescribe intervention techniques and exercises
  • Measure and track intervention effectiveness
  • Educate the patient on continuing care

Skills & Qualifications

  • Accredited PT program graduate
  • Up-to-date state PT license
  • Able to create and implement outpatient balance and vestibular rehabilitation-setting treatment plans
  • Ability to work efficiently/effectively in an autonomous environment 
  • Must be passionate about helping patients who have vestibular, balance, neurological, and fall risk issues
  • 1+ year(s) of outpatient neuro/ortho center or vestibular rehab experience  
  • Graduation from an accredited PT program and current PT license in TX
  • Must be able to carry out and progress a skilled treatment plan in outpatient balance and vestibular rehabilitation setting
  • Must be self-motivated with a willingness to learn
  • Passion for working with vestibular, balance, neurological, and fall-risk patient population
  • Prefer at least one year working in outpatient neurological or orthopedic center, or previous vestibular rehab experience

Apply Now

Physical Therapist (PT) Job – Kingwood, TX 114654

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Why You’ll Love This Job

Find your perfect career fit with FYZICAL, an innovative company that is committed to your growth and success, when you join us at our Kingwood, TX location as our newest Physical Therapist (PT)!

Feel secure knowing you are backed by a supportive practice leader who has chosen you to be part of an elite group of professionals capable of achieving next-level results. Enjoy the easy flow of a team that comes together to learn what works best for the practice and the community, and uses state-of-the-art technology to put those plans into action. Have the freedom to look past traditional approaches to PT, taking a new, innovative path instead — one that will make a lasting impact in the industry. As a Physical Therapist (PT) with us, you will have access to exciting, cutting-edge tools and advanced continuing education that will positively change your outlook, providing you with new and unique perspectives of physical therapy, and career advancement opportunities.

If you are ready to launch your career with a company that is unmatched in the PT arena, apply for FYZICAL’s full-time Physical Therapist (PT) job opening today!

Are you a Physical Therapist with visions of providing cutting-edge services to your clients? Do you have great ideas that have been stifled by traditional PT practices? If so, this is the last stop on your job search. We are part of the world’s fastest-growing physical therapy company and are looking for an innovator like you to add to our quality team at our Kingwood, TX, location!

Our independent practices are headed by supportive leaders who are dedicated to building quality teams that work together to achieve success. Here, you will have the freedom to bypass traditional treatments, using our state-of-the-art technology to determine the best path for each patient’s personalized plan. We provide the tools and continued education you need to increase your knowledge base, gain a new and unique perspective of the PT field and successfully grow your career. In our Physical Therapist (PT) role, your valued contributions to the community will make a lasting impact on the entire PT industry.

If being on the leading edge of an industry you love is your goal, apply today for our Physical Therapist (PT) job opening!

Responsibilities

  • Perform new-patient evaluations/exams
  • Diagnose patients; evaluate physical activity limitations
  • Create a plan that sets a goal and completion date
  • Equip patients with PT intervention techniques/exercises; track progress
  • Provide education to patients on techniques for the continuation of care
  • Examine and evaluate new patients
  • Establish a diagnosis of condition or conditions and their impact on activity
  • Establish a plan goal and time frame
  • Prescribe intervention techniques and exercises
  • Measure and track intervention effectiveness
  • Educate the patient on continuing care

Skills & Qualifications

  • Accredited PT program graduate
  • Up-to-date state PT license
  • Able to create and implement outpatient balance and vestibular rehabilitation-setting treatment plans
  • Ability to work efficiently/effectively in an autonomous environment 
  • Must be passionate about helping patients who have vestibular, balance, neurological, and fall risk issues
  • 1+ year(s) of outpatient neuro/ortho center or vestibular rehab experience  
  • Graduation from an accredited PT program and current PT license in TX
  • Must be able to carry out and progress a skilled treatment plan in outpatient balance and vestibular rehabilitation setting
  • Must be self-motivated with a willingness to learn
  • Passion for working with vestibular, balance, neurological, and fall-risk patient population
  • Prefer at least one year working in outpatient neurological or orthopedic center, or previous vestibular rehab experience

Apply Now

Physical Therapist Assistant (PTA) Job – Bryan, TX 119862

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Why You’ll Love This Job

FYZICAL Bryan is seeking a Physical Therapist Assistant to join our new clinic in the heart of Aggieland! Our practice is in Bryan where you will work in an exciting and dynamic environment, with outstanding physical resources and equipment, as well as a clinical and administrative support staff that will help you effectively treat patients while maintaining a healthy work/life balance.
FYZICAL is a nationwide group of over 500 independently owned physical therapy clinics, with a focus on orthopedic and vestibular rehabilitation. Our people are our greatest asset – we hire PTs and PTAs who are professional and enthusiastically embrace advances in research, technology, science, and health care. In exchange, our teams enjoy a superb working environment, as well as unique and exciting possibilities for personal and professional growth. If you want to be the best at what you do and be rewarded for it, you have found the right place!

  • Great compensation with Productivity and Performance bonuses up to $7500.00
  • $2500.00 Relocation allowance offered
  • Free continuing education with Fyzical
  • One on one patient care
  • 401k with match

Responsibilities

  • Help the PT in all aspects of patient care
  • Under the guidance of the PT, perform therapy techniques/exercises
  • Measure and track patient progress, informing PT of all changes
  • Provide patients with needed continued care information
  • Assist the Physical Therapist in patient handling, treatment, and management
  • Carry out techniques and exercises prescribed by Physical Therapist
  • Keep Physical Therapist up-to-date on changes in patient progress
  • Help measure and track intervention effectiveness
  • Educate the patient on continuing care

Skills & Qualifications

  • Graduate of a Physical Therapist Assistant program (accredited)
  • Up-to-date Physical Therapist Assistant license

Apply Now

Physical Therapist (PT) Job – Bryan, TX 112559

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Why You’ll Love This Job

FYZICAL Bryan is seeking a physical therapist to join our new clinic in the heart of Aggieland! Our practice is in Bryan where you will work in an exciting and dynamic environment, with outstanding physical resources and equipment (new 3000+ square foot clinic), as well as a clinical and administrative support staff that will help you effectively treat patients while maintaining a healthy work/life balance.
FYZICAL is a nationwide group of over 400 independently owned physical therapy clinics, with a focus on orthopedic and vestibular rehabilitation. Our people are our greatest asset – we hire therapists who are professional and enthusiastically embrace advances in research, technology, science, and health care. In exchange, our teams enjoy a superb working environment, as well as unique and exciting possibilities for personal and professional growth. If you want to be the best at what you do and be rewarded for it, you have found the right place!

  • Great compensation with Productivity and Performance bonuses up to $10000.00
  • $2500.00 Relocation allowance offered
  • Free continuing education with Fyzical and up to $1000.00 in external CEUs
  • Leadership and management training
  • One on one patient care so that you can be the best physical therapist you can be
  • Gaining unique knowledge of our proprietary balance and vestibular therapy treatment techniques

Responsibilities

  • Perform new-patient evaluations/exams
  • Diagnose patients; evaluate physical activity limitations
  • Create a plan that sets a goal and completion date
  • Equip patients with PT intervention techniques/exercises; track progress
  • Provide education to patients on techniques for the continuation of care
  • Examine and evaluate new patients
  • Establish a diagnosis of condition or conditions and their impact on activity
  • Establish a plan goal and time frame
  • Prescribe intervention techniques and exercises
  • Measure and track intervention effectiveness
  • Educate the patient on continuing care

Skills & Qualifications

  • Accredited PT program graduate
  • Up-to-date state PT license
  • Able to create and implement outpatient balance and vestibular rehabilitation-setting treatment plans
  • Ability to work efficiently/effectively in an autonomous environment 
  • Must be passionate about helping patients who have vestibular, balance, neurological, and fall risk issues
  • 1+ year(s) of outpatient neuro/ortho center or vestibular rehab experience  
  • Graduation from an accredited PT program and current PT license in TX
  • Must be able to carry out and progress a skilled treatment plan in outpatient balance and vestibular rehabilitation setting
  • Must be self-motivated with a willingness to learn
  • Passion for working with vestibular, balance, neurological, and fall-risk patient population
  • Prefer at least one year working in outpatient neurological or orthopedic center, or previous vestibular rehab experience

Apply Now

Physician Liaison Job – Friendswood, TX 120780

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Why You’ll Love This Job

FYZICAL Therapy & Balance Centers is seeking a full-time Physician Liaison to join our team at our Webster, TX, location!
The Physician Liaison works closely with our clinical team and is a brand ambassador to the community who will call upon local physicians to build a relationship and prospect referral leads to grow the patient referral base. This position is essentially a combination of sales and public relations through strategically promoting the clinics’ services and treatments while strengthening our reputation in the community.  The FYZICIAN Liaison is responsible for overseeing designated territory of physicians and medical clinics.

The Physician Liaison is critical for the success of a clinic. The Liaison not only strives to increase patient referrals, and to strengthen relationships with providers and their staff, but as a community facing representative provides prospective patients and the community with a first impression of our brand. The Physician Liaison works to cultivate positive, open and helpful relationships among community practices, medical staff and providers alike while managing feedback and strengthening our reputation. The Liaison is essentially the bridge between our clinic and the referring offices and our broader community.

Responsibilities

  • Leads initiatives to build volume and favorable provider perceptions among internal and external referral streams.
  • Develops and implements specific outreach, relationship building and marketing plans to meet goals.
  • Must exhibit excellent time management skills, organization and communication skills and thrive in a fast-paced environment.
  • Analyzing referral data, checking DMR daily, facilitating marketing campaigns.
  • Ability to use certain templates and programs for tracking and leads management.
  • Develops strong business relationships with local community organizations and businesses.
  • Works collaboratively with other system functions that interact with physician offices, including hospital medical affairs, outbound referral systems, provider recruitment, and provider resources.
  • Establishes and maintains ongoing communications with referring providers and/or their office staff, including routine or follow-up visits, emails and phone calls.
  • Uses research-based methods and implements strategies to build awareness and trust.
  • Identifies referral sources (target audiences).

Skills & Qualifications

  • Bachelor’s degree in Marketing/Communications, Business Administration or Healthcare preferred.
  • Recent and direct experience working in a communications position within a sales or marketing environment may be substituted in lieu of education and/or experience requirements.  
  • A Valid Driver’s License as daily driving is a job requirement.
  • Willing to travel within an assigned territory.
  • Must provide own vehicle, however mileage reimbursement will be covered.
  • Strong organizational and time management skills.
  • Fluent in computer programs.
  • Effective oral and written communication skills.

Apply Now

Customer Service Representative Job – Friendswood, TX 109289

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Friendswood, TX, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Friendswood, TX!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

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