Why You’ll Love This Job
 Schedules appointments for patients by telephone or in person by performing the following duties. Performs other miscellaneous administrative tasks as directed. Â
Responsibilities
Essential Duties and Responsibilities include the following. Other duties may be assigned. Â
Schedules appointments and enters appointment dates and time into computerized scheduler. Â
Records when appointments have been filled or canceled. Â
Upon patient cancellation, emails or notes to scheduled therapist reason for cancellation and indicates if patient has rescheduled. Â
Telephones or writes patients to remind them of appointments. Â
Greets and directs patients, salespeople, and visitors. Â
Answers telephone and either responds to inquiry or directs caller to appropriate personnel. Â
Assist with other medical office needs, including registering patients and receiving payments for services provided. Â
Adheres to company’s policies and procedures. Â
Adheres to company’s values statement and social contract. Â
Skills & Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Â
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Education and/or ExperienceÂ
High school diploma or general education degree (GED); or one to three months related experience or training; or equivalent combination of education and experience. Â
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Language Skills Â
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees if the organization. Â
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Mathematical SkillsÂ
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Â
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Reasoning Ability Â
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.Â
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Computer SkillsÂ
To perform this job successfully, an individual should have knowledge of Contract Management systems; Database software; Internet software; Spreadsheet software and Word Processing software.Â
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Other Skills and AbilitiesÂ
50% + of the job description for this position relates to the ability to successfully relate, work effectively, and get along well with patients and colleagues. Â
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Other QualificationsÂ
Friendly, outgoing personality with pleasant disposition who cares about others.
