Customer Service Representative Job – Bon Air, VA 145033

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Why You’ll Love This Job

Now Hiring: Client Service Medical Specialist (On-Site – Bon Air, VA)
Elevate Your Career with FYZICAL Therapy & Balance Centers

If you’re a seasoned medical receptionist with a passion for exceptional patient care, organizational precision, and being part of something bigger—welcome to your next chapter.
At FYZICAL Therapy & Balance Centers – Bon Air, we believe healthcare should be as compassionate as it is cutting-edge. As part of the nation’s fastest-growing physical therapy brand, we’re redefining what patient-first care looks like—empowering our teams to grow professionally while making a real difference in people’s lives.

We’re currently seeking a Client Service Medical Specialist to join our inclusive, forward-thinking team. This is more than a job—it’s a place where your voice is heard, your skills are valued, and your career can flourish.
What Makes FYZICAL Different?

  • Collaborative Culture: Work with passionate professionals who support and uplift one another.
  • Growth Opportunities: We invest in your future with continuing education and clear paths to advancement.
  • Innovative Tools: Leverage state-of-the-art EMR and patient management systems to streamline your day.
  • Patient-Focused Mission: We’re here to heal, to help, and to lead. Our results speak for themselves.
  • Inclusive & Supportive Environment: You’ll feel the difference the moment you walk through our doors.

Position Overview: Client Service Medical Specialist
This role is ideal for someone who thrives in a fast-paced medical office, takes pride in being the go-to for both patients and providers, and is ready to bring their 2+ years of experience in medical reception to a practice that’s truly patient-centered.
This is NOT an entry-level position. Candidates MUST have at least 2 years of experience in medical reception.
A note to recruitment agencies – we have this role covered at the moment; there is no need to get in touch. We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thanks!
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Responsibilities

  • Patient Coordination & Scheduling: Manage appointments, evaluations, re-evaluations, and timely cancellations.
  • Medical Records & EMR: Maintain accurate patient records using electronic medical systems.
  • Insurance & Billing Support: Verify insurance, process co-pays, and track patient benefits.
  • Communication & Front Office Excellence: Serve as a key liaison between patients, providers, and physicians.
  • Referral Management & Documentation: Process referrals and physician communications with accuracy.
  • General Administrative Duties: Handle multi-line phones, mail, and front office operations.

Skills & Qualifications

  • Minimum 2 Years in a Medical Reception Role (REQUIRED)
  • Proven experience with EMR systems
  • Excellent communication skills—in person, on the phone, and in writing
  • A proactive, organized mindset with strong multitasking abilities
  • Comfort navigating insurance verifications and billing
  • Tech-savvy with solid proficiency in Word, databases, and internet tools

This is NOT an entry-level position. Candidates MUST have at least 2 years of experience in medical reception.

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Physical Therapist Assistant (PTA) Job – Bon Air, VA 137425

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Why You’ll Love This Job

Now Hiring: Experienced Physical Therapist Assistant (PTA)

Are you a dedicated Physical Therapist Assistant (PTA) looking for the next step in your career? Join FYZICAL Therapy & Balance Centers – Bon Air, where innovation meets patient care, and your professional growth is our priority!

Why Choose FYZICAL?

FYZICAL Therapy & Balance Centers is revolutionizing physical therapy by blending cutting-edge technology with patient-first care. As part of the nation’s fastest-growing physical therapy franchise, we offer an elite professional environment with mentorship, career growth, and continuing education opportunities.

  • Competitive Compensation & Benefits
  • Continuing Education & Advanced Certifications at No Cost
  • State-of-the-Art Equipment & Technology (Safety Overhead Support, Computer-Based Training Tools)
  • Professional Mentorship & Support System with Top PTs Nationwide
  • Collaborative, Supportive, & Innovative Work Environment

What Sets FYZICAL Apart?

  • Abundant Continuing Education – Certifications in Balance & Vestibular Therapy, Orthopedics, TMJ, Pelvic Health, and more!
  • Hands-On Mentorship – Learn from hundreds of expert PTs nationwide with access to shadowing, virtual training, and professional support.
  • Technology-Driven Balance Therapy – Utilize our Safety Overhead Support (SOS) System and advanced computer-based training tools.
  • Performance-Based Bonuses – Get rewarded for completing Balance Certification Courses!

Ready to Elevate Your Career? Apply Today!

Location: North Chesterfield, VA 23235
Join a team that values your expertise, supports your growth, and prioritizes patient care. Apply now and step into a rewarding career at FYZICAL Therapy & Balance Centers!

This is NOT an entry-level position. Candidates MUST have at least 2 years of experience as a PTA.

Responsibilities

  • Patient Care & Treatment Support: Assist Physical Therapists in executing individualized therapy plans.
  • Patient Education: Guide patients on exercises, body mechanics, and home exercise programs.
  • Documentation & EMR Management: Accurately document patient progress for continuity of care.
  • Collaborative Teamwork: Work alongside therapists, patients, and clinic staff for optimal outcomes.
  • Clinic Operations Support: Prepare treatment areas, maintain equipment, and ensure a seamless therapy experience.
  • Uphold Ethical & Professional Standards: Maintain confidentiality, respect patient rights, and deliver compassionate care.

Skills & Qualifications

  • Current Virginia PTA License (REQUIRED)
  • Graduate of an Accredited PTA Program
  • Passionate About Helping Patients Reach Their Goals
  • Self-Motivated & Detail-Oriented Professional
  • Strong Organizational & Time Management Skills
  • Ability to Lift 50-100 lbs. & Perform Varied Physical Activities
  • Team Player with Excellent Communication & Interpersonal Skills

This is NOT an entry-level position. Candidates MUST have at least 2 years of experience as a PTA.

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Physical Therapist Job – Bon Air, VA 134898

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Why You’ll Love This Job

Physical Therapist Job Opportunity – Join Our Dynamic Team at FYZICAL Bon Air (Full & Part Time Positions Available)
Find your perfect career fit with FYZICAL Therapy & Balance Centers, an innovative company that is committed to your growth and success, when you join us at our FYZICAL Bon Air location in Bon Air, VA, as our newest Physical Therapist (PT)! Each FYZICAL is independently owned and operated, yet part of a vast network of other independent and company owned clinics. You will have the benefits of working for a small company but have access to the resources of a large company.

Feel secure knowing you will be backed by a practice leader who has chosen you to be part of an elite group of professionals capable of achieving next-level results and a leader who wants you to feel fulfilled professionally and personally.

Professional fulfillment comes from many places, among them fair pay, fair hours, fair patient load, abundant continuing education, quality tools of the trade, and mentoring.
 

  • Fair Pay Compensation: Between $79K and $87K annually (negotiable) depending on your experience level, plus a signing bonus,
  • Abundant Continuing Education: As for education, FYZICAL provides certifications in balance and vestibular therapy as well as orthopedics, including TMJ, and even pelvic health. Studies can be done virtually, in person or through our unique FYZICAL College. You will be expected to have completed our Balance Level 1 certification within your first month so you will feel competent to treat one of our most vulnerable populations. Other advanced balance and vestibular certifications will also be made available, and you will be expected to participate in regular continued education to stay on top of your game! The best part? FYZICAL’s CEUs come at no cost to you!
  • Tools of Trade: At FYZICAL Bon Air, we are committed to integrating cutting-edge technology to support the latest advancements in our field. We recognize that as our understanding of physical therapy evolves, so must the tools we use. When you visit our clinic, you will be introduced to our state-of-the-art Safety Overhead Support (SOS) System, along with training tools that incorporate the most advanced computer technology available.
  • Mentorship: FYZICAL mentorship comes from the small company feel with the big company presence. Literally hundreds of experienced PTs across the country are available to help teach, counsel and guide you. If you are worried about grasping vestibular and balance therapy, we have dozens of Balance Level 3 practitioners who have spent years crafting their skills. Orthopedics? TMJ? Neuro? Pelvic Health? FYZICAL has a support system like no other. We are not competitive with one another and when we help each other out, we all win! Opportunities for shadowing, phone calls, zoom meetings abound and we want you to feel secure in your role.

For a full-time position, time off will include accumulated PTO, in addition to paid company holidays, Healthcare Benefits and 401K options.

Benefits

  • Continuing education opportunities
  • Healthcare Benefits and 401K options (FT)
  • Competitive Compensation and signing bonus (FT)
  • Collaborative and supportive work environment
  • Professional development support and mentorship
  • Time off will include accumulated PTO, in addition to paid company holidays (FT)
  • Bonus based on the completion of each Balance course and passing the associated exam

FYZICAL Therapy & Balance Centers – Bon Air, part of the national FYZICAL franchise network, is transforming the physical therapy industry with a model that prioritizes patient outcomes and professional autonomy. Our team members in North Chesterfield, VA, and beyond are delivering outstanding patient care while enjoying career satisfaction and opportunities for professional growth.

Diversity and Equal Opportunity Commitment: FYZICAL Therapy and Balance Center of Bon Air is dedicated to fostering a diverse and inclusive workforce. We are an equal opportunity employer, and all qualified applicants are considered for employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected by law.

Location: North Chesterfield, VA 23235

Join us in making a difference in patients’ lives while advancing your career in a supportive and innovative environment. Apply today!

Responsibilities

Physical Therapist Job Responsibilities:

  • Maintain patient confidentiality
  • Perform patient evaluations/exams
  • Assess the patients’ physical activity limitations
  • Perform daily documentation and billing utilizing Prediction Health ai intergraded with Prompt
  • Create and implement physical therapy programs meant to restore function, improve physical movement, and pain management
  • Records and documents evaluation, assessment, plan of care, treatment, response, and progress in patient’s medical record
  • Equip patients with PT intervention techniques/exercises, track progress
  • Provide education on techniques and develop a plan of care for each physical therapy patient
  • Demonstrate professionalism, empathy, and respect in all interactions with patients and colleagues
  • Maintain a safe and clean working environment, adhering to infection control protocols and safety guidelines
  • Responsible for pursuing continuing education in the form of formal classes, reading of periodicals and other literature
  • Provide skilled physical therapy services/interventions per physician orders and within physical therapy scope of practice in accordance with state laws 
  • Other duties as assigned 

Skills & Qualifications

Physical Therapist Skills, Education, Licensure:

  • Graduation from an accredited PT program and current PT license in Virginia
  • 1+ year(s) of outpatient neuro/ortho center or vestibular rehab experience (*preferred but must complete Balance 1, 2 & 3 within 1st year of employment)
  • Ability to identify and seek needed information
  • Competency in PT evaluation, assessment, care planning and treatment
  • Work with vestibular, balance, neurological, and fall-risk patient population
  • Must be self-motivated with a willingness to learn
  • Must be able to exert up to 50 pounds of force occasionally and to lift 100 pounds.
  • Varied activities including sitting, walking, squatting, stooping, lifting, bending, and reaching

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