Customer Service Representative Job – Bon Air, VA 145033

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Why You’ll Love This Job

We are seeking to fill several Full Time (and Part Time) Client Service MEDICAL SPECIALIST positions at our Short Pump and Bon Air locations. MUST HAVE a minimum of 2 years of reception experience in the MEDICAL FIELD.
Do you want to work for a dynamic, patient care organization that is committed to the health and wellness of individuals of all ages?
FYZICAL Therapy and Balance Centers is in search of a Full and Part Time, client care medical specialist(s). The position involves client scheduling and payment collection in an EMR system. Candidates must project a warm, enthusiastic and friendly demeanor in client and team member interactions.
Find your perfect career fit with FYZICAL, an innovative company that is committed to your growth and success, when you join us at our FYZICAL. Each FYZICAL is independently owned and operated, yet part of a vast network of other independent and company owned clinics. You will have the benefits of working for a small company but have access to the resources of a large company.
Feel secure knowing you will be backed by a practice leader who has chosen you to be part of an elite group of professionals capable of achieving next-level results and a leader who wants you to feel fulfilled professionally and personally.
Professional fulfillment comes from many places, among them fair pay, fair hours, abundant continuing education, quality tools of the trade, and mentoring.
Benefits:

  • Competitive compensation package, paid holidays, PTO, Healthcare Benefits
  • Continuing education opportunities
  • Collaborative and supportive work environment
  • Professional development support and mentorship

FYZICAL Therapy & Balance Centers – Bon Air, part of the national FYZICAL franchise network, is transforming the physical therapy industry with a model that prioritizes patient outcomes and professional autonomy. Our team members in North Chesterfield, VA, and beyond are delivering outstanding patient care while enjoying career satisfaction and opportunities for professional growth.
Diversity and Equal Opportunity Commitment: FYZICAL Therapy and Balance Center of Bon Air is dedicated to fostering a diverse and inclusive workforce. We are an equal opportunity employer, and all qualified applicants are considered for employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected by law.
Interview Location: North Chesterfield, VA 23235
If you’re a proactive professional who aligns with these competencies and thrives in a collaborative, dynamic environment, we encourage you to apply and become a valued member of our team! Join us in making a difference in patients’ lives while advancing your career in a supportive and innovative environment. Apply today!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • Candidates are required to have a high school diploma or equivalent, with a vocational certificate/diploma in business or office administration preferred
  • MUST HAVE a minimum of 2 years of reception experience in the MEDICAL FIELD
  • Friendly, outgoing personality with pleasant disposition who cares about others.
  • Must be willing and able to work weekdays, (some) evenings and weekends (if needed)
  • Ability to quickly learn how to use internal company software systems
  • Proficient typing skills
  • MUST BE comfortable navigating (EMR) digital records systems
  • Knowledge of Database software; Internet software; Spreadsheet software and Word Processing software.
  • Excellent communication skills, both written and verbal
  • Qualified candidates should be friendly, poised and have a client focused approach
  • Writes clearly and informatively; edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information
  • Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages

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Physical Therapist Assistant (PTA) Job – Bon Air, VA 137425

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Why You’ll Love This Job

Physical Therapist Assistant Job Opportunity – Join Our Dynamic Team at FYZICAL Bon Air (Full & Part Time Positions Available)
Find your perfect career fit with FYZICAL Therapy & Balance Centers, an innovative company that is committed to your growth and success, when you join us at our FYZICAL Bon Air location in Bon Air, VA as our newest Physical Therapist Assistant (PTA)! Each FYZICAL is independently owned and operated, yet part of a vast network of other independent and company owned clinics. You will have the benefits of working for a small company but have access to the resources of a large company.

Feel secure knowing you will be backed by a practice leader who has chosen you to be part of an elite group of professionals capable of achieving next-level results and a leader who wants you to feel fulfilled professionally and personally.
Professional fulfillment comes from many places, among them fair pay, fair hours, fair patient load, abundant continuing education, quality tools of the trade, and mentoring.
 

  • Fair Pay: You can expect to be compensated at fair market value, depending on your experience level.
  • Abundant Continuing Education: As for education, FYZICAL provides certifications in balance and vestibular therapy as well as orthopedics, including TMJ, and even pelvic health. Studies can be done virtually, in person or through our unique FYZICAL College. Other advanced balance and vestibular certifications will be made available, and you will be expected to participate in regular continued education to stay on top of your game! The best part? FYZICAL’s CEUs come at no cost to you!
  • Tools of Trade: At FYZICAL Bon Air, we are committed to integrating cutting-edge technology to support the latest advancements in our field. We recognize that as our understanding of physical therapy evolves, so must the tools we use. When you visit our clinic, you will be introduced to our state-of-the-art Safety Overhead Support (SOS) System, along with training tools that incorporate the most advanced computer technology available.
  • Mentorship: FYZICAL mentorship comes from the small company feel with the big company presence. Literally hundreds of experienced PTs across the country are available to help teach, counsel and guide you. If you are worried about grasping vestibular and balance therapy, we have dozens of Balance Level 3 practitioners who have spent years crafting their skills. Orthopedics? TMJ? Neuro? Pelvic Health? FYZICAL has a support system like no other. We are not competitive with one another and when we help each other out, we all win! Opportunities for shadowing, phone calls, zoom meetings abound and we want you to feel secure in your role.

For a full-time position, time off will include accumulated PTO, in addition to paid company holidays, Healthcare Benefits and 401K options.

Benefits:

  • Competitive Compensation
  • Continuing education opportunities
  • Healthcare Benefits and 401K options (FT)
  • Collaborative and supportive work environment
  • Professional development support and mentorship
  • Time off will include accumulated PTO, in addition to paid company holidays (FT)
  • Bonus based on the completion of each Balance course and passing the associated exam

FYZICAL Therapy & Balance Centers – Bon Air, part of the national FYZICAL franchise network, is transforming the physical therapy industry with a model that prioritizes patient outcomes and professional autonomy. Our team members in North Chesterfield, VA, and beyond are delivering outstanding patient care while enjoying career satisfaction and opportunities for professional growth.

Diversity and Equal Opportunity Commitment: FYZICAL Therapy and Balance Center of Bon Air is dedicated to fostering a diverse and inclusive workforce. We are an equal opportunity employer, and all qualified applicants are considered for employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected by law.

Location: North Chesterfield, VA 23235

Join us in making a difference in patients’ lives while advancing your career in a supportive and innovative environment. Apply today!

Responsibilities

  • Flexible Scheduling: Occasional flexibility may be required to meet patient needs and support clinic operations.
  • Professionalism and Empathy: Maintain a professional demeanor while demonstrating empathy and respect in all interactions with patients and colleagues.
  • Patient Care Support: Assist Physical Therapists in executing individualized treatment plans tailored to each patient’s unique needs.
  • Documentation: Accurately record and document patient care services to ensure continuity and quality of care.
  • Patient Education: Educate patients on proper body mechanics, exercise techniques, and home exercise programs to aid in their recovery.
  • Communication and Collaboration: Leverage excellent communication and interpersonal skills to build strong rapport with patients and collaborate effectively with the healthcare team.
  • Therapy Session Preparation: Ensure treatment areas are prepared, and equipment and supplies are organized and readily available for therapy sessions.
  • Ethical Standards: Adhere to ethical and professional standards, safeguarding patient confidentiality and respecting their rights and privacy.
  • Additional Responsibilities: Perform other duties as assigned to support the clinic’s operations and patient care.

Skills & Qualifications

  • Licensure: Must hold a current Virginia Physical Therapy Assistant license.
  • Education: Graduate of an accredited Physical Therapy Assistant program.
  • Entry-Level Opportunities: We welcome candidates at the entry-level who are eager to start their careers.
  • Self-Motivation: Must be self-driven with a strong desire to learn and grow professionally.
  • Organizational Skills: Detail-oriented with strong organizational and time management abilities.
  • Compassionate Care: A patient-centered approach with a genuine desire to help patients achieve their rehabilitation goals.
  • Physical Requirements: Ability to exert up to 50 pounds of force occasionally and lift up to 100 pounds. Involves varied activities including sitting, walking, squatting, stooping, lifting, bending, and reaching.

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Physical Therapist Job – Bon Air, VA 134898

Apply Now

Why You’ll Love This Job

Physical Therapist Job Opportunity – Join Our Dynamic Team at FYZICAL Bon Air (Full & Part Time Positions Available)
Find your perfect career fit with FYZICAL Therapy & Balance Centers, an innovative company that is committed to your growth and success, when you join us at our FYZICAL Bon Air location in Bon Air, VA, as our newest Physical Therapist (PT)! Each FYZICAL is independently owned and operated, yet part of a vast network of other independent and company owned clinics. You will have the benefits of working for a small company but have access to the resources of a large company.

Feel secure knowing you will be backed by a practice leader who has chosen you to be part of an elite group of professionals capable of achieving next-level results and a leader who wants you to feel fulfilled professionally and personally.

Professional fulfillment comes from many places, among them fair pay, fair hours, fair patient load, abundant continuing education, quality tools of the trade, and mentoring.
 

  • Fair Pay Compensation: Between $79K and $87K annually (negotiable) depending on your experience level, plus a signing bonus,
  • Abundant Continuing Education: As for education, FYZICAL provides certifications in balance and vestibular therapy as well as orthopedics, including TMJ, and even pelvic health. Studies can be done virtually, in person or through our unique FYZICAL College. You will be expected to have completed our Balance Level 1 certification within your first month so you will feel competent to treat one of our most vulnerable populations. Other advanced balance and vestibular certifications will also be made available, and you will be expected to participate in regular continued education to stay on top of your game! The best part? FYZICAL’s CEUs come at no cost to you!
  • Tools of Trade: At FYZICAL Bon Air, we are committed to integrating cutting-edge technology to support the latest advancements in our field. We recognize that as our understanding of physical therapy evolves, so must the tools we use. When you visit our clinic, you will be introduced to our state-of-the-art Safety Overhead Support (SOS) System, along with training tools that incorporate the most advanced computer technology available.
  • Mentorship: FYZICAL mentorship comes from the small company feel with the big company presence. Literally hundreds of experienced PTs across the country are available to help teach, counsel and guide you. If you are worried about grasping vestibular and balance therapy, we have dozens of Balance Level 3 practitioners who have spent years crafting their skills. Orthopedics? TMJ? Neuro? Pelvic Health? FYZICAL has a support system like no other. We are not competitive with one another and when we help each other out, we all win! Opportunities for shadowing, phone calls, zoom meetings abound and we want you to feel secure in your role.

For a full-time position, time off will include accumulated PTO, in addition to paid company holidays, Healthcare Benefits and 401K options.

Benefits

  • Continuing education opportunities
  • Healthcare Benefits and 401K options (FT)
  • Competitive Compensation and signing bonus (FT)
  • Collaborative and supportive work environment
  • Professional development support and mentorship
  • Time off will include accumulated PTO, in addition to paid company holidays (FT)
  • Bonus based on the completion of each Balance course and passing the associated exam

FYZICAL Therapy & Balance Centers – Bon Air, part of the national FYZICAL franchise network, is transforming the physical therapy industry with a model that prioritizes patient outcomes and professional autonomy. Our team members in North Chesterfield, VA, and beyond are delivering outstanding patient care while enjoying career satisfaction and opportunities for professional growth.

Diversity and Equal Opportunity Commitment: FYZICAL Therapy and Balance Center of Bon Air is dedicated to fostering a diverse and inclusive workforce. We are an equal opportunity employer, and all qualified applicants are considered for employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected by law.

Location: North Chesterfield, VA 23235

Join us in making a difference in patients’ lives while advancing your career in a supportive and innovative environment. Apply today!

Responsibilities

Physical Therapist Job Responsibilities:

  • Maintain patient confidentiality
  • Perform patient evaluations/exams
  • Assess the patients’ physical activity limitations
  • Perform daily documentation and billing utilizing Prediction Health ai intergraded with Prompt
  • Create and implement physical therapy programs meant to restore function, improve physical movement, and pain management
  • Records and documents evaluation, assessment, plan of care, treatment, response, and progress in patient’s medical record
  • Equip patients with PT intervention techniques/exercises, track progress
  • Provide education on techniques and develop a plan of care for each physical therapy patient
  • Demonstrate professionalism, empathy, and respect in all interactions with patients and colleagues
  • Maintain a safe and clean working environment, adhering to infection control protocols and safety guidelines
  • Responsible for pursuing continuing education in the form of formal classes, reading of periodicals and other literature
  • Provide skilled physical therapy services/interventions per physician orders and within physical therapy scope of practice in accordance with state laws 
  • Other duties as assigned 

Skills & Qualifications

Physical Therapist Skills, Education, Licensure:

  • Graduation from an accredited PT program and current PT license in Virginia
  • 1+ year(s) of outpatient neuro/ortho center or vestibular rehab experience (*preferred but must complete Balance 1, 2 & 3 within 1st year of employment)
  • Ability to identify and seek needed information
  • Competency in PT evaluation, assessment, care planning and treatment
  • Work with vestibular, balance, neurological, and fall-risk patient population
  • Must be self-motivated with a willingness to learn
  • Must be able to exert up to 50 pounds of force occasionally and to lift 100 pounds.
  • Varied activities including sitting, walking, squatting, stooping, lifting, bending, and reaching

Apply Now