Apply Now

Why You'll Love This Job

FYZICAL Therapy and Balance Centers, the country's leading health and wellness provider, is looking for a natural-born leader who can multi-task, take initiative and is highly reliable with a passion for making a lasting impact on the healthcare industry to join our growing organization as Office Manager at our Coral Springs, FL, location! With room to grow, if desired!

If you are looking for the perfect job where you can put your skills in action, further establish yourself and grow your career, your search is over! We are the leading physical therapy provider in the U.S. and are in need of a visionary like you to fill our position! You will be the first smiling face everyone greets as they come into our clinic. You will help them on their road to recovery, health and wellness by ensuring an excellent client experience, entering their information, on time appointments, staying on top of their visits from insurance or membership, and keeping up with insurance verifications, authorizations as well as billing with our coordinated teams. Making sure to track all patient documents, authorizations and signed plan of care. You will also reduce and reschedule cancellations, fill holes in the schedule by reviewing who would benefit most from a sooner appointment, track referral sources and help patients with purchasing retail bands, shoulder pulleys, balance pads, shoe inserts or what the physical therapist may recommend for the clients continued at home exercise plan to increase positive treatment outcomes.

In this exciting leadership role, you will enjoy job autonomy with a visionary company that takes non-traditional approaches to healthcare. As part of a champion team, you will be inspired as well as inspire others as you discover together what works best for the practice, community and patients. State-of-the-art technology, cutting-edge tools and unparalleled continuing education will help you advance your skills and grow your Office Manager career.

As Office Manager with us, you can be assured that your practice leader is fully invested in you as part of a champion team capable of achieving next-level results. Here, every team member and specialist provides an essential element, leading to the overall success of the facility and, as a result, to your individual success. We provide the most up-to-date technology and tools needed to advance in your position and keep you on the leading edge as you achieve your career goals.

Turn your passion for helping others and working as a team into the job you love!

Responsibilities

• Greet incoming calls and patients in person with a happy welcoming demeanor
• Verify benefits and authorization for services
• Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
• Fill gaps in the schedule
• Process and maintain all files, medical records and insurance 
• Track Medicare files and signed plans of care for compliance
• PIP and injury case follow ups, tracking and coordination
• Workers compensation case follow ups, tracking and coordination
• Oversee all aspects of Business Office operation
• Strong communication and multi tasking skills required
• Handle patient scheduling, appointments, multi-phone line and ensuing communication
• Gather new patient data; keep track of all patient referrals
• Disseminate information to patients; act as a go-between for patients and physicians
• Send and keep a log of all reports sent to doctors
• Collect all payments; insurance verification
• Send benefits paperwork to billing companies
• Collect new patient intake information
• Fax reports to physicians; keep a log of incoming reports
• Track insurance-covered visits; take copayments
• Check mail; keep track of Explanation of Benefits sent from mail and send to billing company
• Communicate with staff and clinicians about scheduling/patient arrival, keep scheduling on time
• Fill in where needed

Skills & Qualifications

Required skills & qualifications:

• Reliable 
• Takes initiative to handle tasks and figure things out as needed
• Fill in where needed
• Insurance benefits/verification/authorizations
• Solid analytical and communication skills 
• Highly organized and able to determine priorities
• Able to efficiently manage time
• Great communicator and multitasker, detail-oriented
• Effective problem solver
• Exceptional time management skills 
• Good organizational skills with the ability to prioritize tasks 
• Moderate knowledge of Microsoft Office applications (i.e. Word, Excel, PowerPoint) 
• Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
• Excellent at handling details, communicating and multitasking
• Great demeanor, strong integrity and compassion

A plus but NOT required:

• Webpt EMR
• Some credentialing or willing to learn
• Some coding/billing experience

Apply Now