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Physical Therapist Opportunities

When you join a FYZICAL Therapy & Balance Center, you are joining a local, community clinic with state-of-the-art technology and champion teams. Physical Therapists at FYZICAL innovate through collaboration with specialists nationwide. Together, our network of independent practices evolve the physical therapy and wellness industry to attain next level results. Holistic treatment methods and the flow of a team stretching success together create genuine patient connections and impact their wellness forever.

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Physical Therapist Assistant Opportunities

As a Physical Therapist Assistant at a FYZICAL Therapy & Balance Center, you can learn from dozens of free continuing education courses each year, plus provide hands-on patient care using state-of-the-art technology. Cultivate genuine connections in your community, with proactive wellness education as part of an independently-owned practice with local roots. Plus, advance your career with the support of a vast nationwide professional network of knowledge-sharing advocates for health and wellness.

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PART-TIME Client Care Specialist (CCS) – FYZICAL Ballantyne Job – Charlotte, NC 164410

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Why You'll Love This Job

Please read before applying:

  • This is a PART-TIME position

  • Bilingual (English/Spanish) required

  • Experience with health insurance in a physical therapy or medical setting is a plus

  • Pay: $15/hour

About the Role

FYZICAL Therapy & Balance Centers is seeking a friendly, organized, and detail-oriented Client Care Specialist to join our Ballantyne clinic. As the first and last point of contact for our patients, you play a critical role in delivering an exceptional patient experience.

If you enjoy helping others, thrive in a fast-paced environment, and want to grow with a respected and innovative physical therapy practice, we’d love to meet you.

Why Join FYZICAL?

  • Supportive, team based work environment

  • Exposure to state-of-the-art physical therapy technology

  • Be part of a practice that truly values patient centered care

Responsibilities

  • Greet patients and provide outstanding customer service in person and over the phone

  • Schedule patient appointments, evaluations, re-evaluations, and follow-ups

  • Manage multi-line phone system and appointment reminders/cancellations

  • Collect new patient intake information and maintain accurate records

  • Verify insurance benefits, track authorized visits, and collect copayments

  • Communicate with physicians, patients, clinicians, and billing companies

  • Send, receive, and log reports and documentation (fax/email/mail)

  • Process payments and maintain basic financial records

  • Coordinate daily schedules and patient flow with clinicians and office manager

Skills & Qualifications

Required:

  • Bilingual in English and Spanish

  • High School Diploma or GED

  • Excellent communication and customer service skills

  • Strong organizational skills and attention to detail

  • Ability to multitask in a fast paced environment

  • Team-oriented mindset with flexibility and willingness to learn

  • Comfortable using technology and office software

Preferred:

  • 1–2 years of administrative or front-desk experience in a medical or physical therapy office

  • Knowledge of health insurance, insurance verification, pre-authorizations

  • Familiarity with medical terminology, CPT codes, and ICD codes

Additional Info:

  • Previous experience is a plus, but training is provided for the right candidate. 

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Apply today to join the team at one of the many independently owned and operated FYZICAL franchise locations across the nation. Members of the FYZICAL Family radiate excitement and enthusiasm for the future because our franchise model is transforming an industry dominated by hospitals and corporations. From all across the nation—in large cities, rural communities, and small towns— FYZICAL teams are achieving amazing results for their patients and careers.

Leader in the health and wellness space, providing private practices with business systems, operational support, clinical education, and proprietary technology and protocols. FYZICAL® is actively changing the healthcare landscape by providing patients with wellness programs and clinical care in: Fall Prevention, Orthopedic and Vestibular Rehabilitation

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The information presented on this site shall not be construed as medical advice. You should always consult with your physician for medical advice in order to make sound medical decisions. The information presented on this site is not intended to replace the counsel of your physician. Do not alter anything in your treatment plan based upon the information on this site; always consult with your physician.
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