Why You'll Love This Job

Are you passionate about movement, wellness, and helping people live healthier, more active lives? Are you fluent in Spanish and eager to make a real difference in patients' recovery journeys?

This is not your typical front desk or rehab tech job. At FYZICAL Lawrenceville, our PT Rehab Tech & Patient Care Specialist role combines hands-on clinical support with high-touch patient engagement using innovative tools like Prompt EMR. You’ll play a central role in helping patients succeed—while gaining valuable experience in one of the fastest-growing physical therapy networks in the country.

Whether you’re pursuing a degree in Physical Therapy, hold a degree in Exercise Science or Health & Wellness, or already have experience in the field, this role is a powerful springboard to grow your career in healthcare. Join FYZICAL—America’s leading physical therapy brand—and start making a lasting impact today.

Responsibilities

Rehab Tech Support & Wellness Transition

• Assist physical therapists with supervised low-complexity orthopedic treatments.
• Set up, clean, and operate wellness technologies including Neubie and Tecar      Therapy devices.
• Ensure all therapy and treatment areas are cleaned and sanitized between patient      sessions.
• Support patients transitioning out of therapy by introducing them to tailored      wellness and maintenance programs.

Patient Engagement & Operational Excellence

• Serve as the first point of contact, offering a warm, welcoming, and      professional presence for all patients.
• Use Prompt EMR and generative AI tools to support patient outreach,      follow-ups, and engagement tracking.
• Coordinate with physical therapists to follow up with patients who may need      additional emotional support or motivation.
• Convert  physician referrals and patient inquiries into scheduled evaluations or      follow-up appointments.

Scheduling, Billing & Coordination

• Maintain accurate and efficient provider calendars using Prompt EMR.
• Verify insurance benefits and authorizations; collect co-pays and self-payments      with professionalism and confidentiality.
• Communicate clearly with patients about financial responsibility and treatment      timelines.
• Liaise with behavioral health providers to coordinate integrated care for patients as needed.

Skills & Qualifications

• Bilingual      in Spanish and English.
• Bachelor’s      degree in Exercise Science, Kinesiology, Health Sciences, or a related      field.
• Relevant      experience in any of the following: healthcare front desk, rehab tech      work, personal training, or wellness coaching.
• Strong      interpersonal communication skills with the ability to build trust and      empathy with patients.
• Highly      organized with the ability to manage multiple priorities in a fast-paced      clinic environment.
• Comfortable      using EMRs and learning new technology tools.