Client Care Specialist Job – Henrico, VA 174430

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Why You’ll Love This Job

 Schedules appointments for patients by telephone or in person by performing the following duties. Performs other miscellaneous administrative tasks as directed.  

Responsibilities

Essential Duties and Responsibilities include the following. Other duties may be assigned.  
Schedules appointments and enters appointment dates and time into computerized scheduler.  
Records when appointments have been filled or canceled.  
Upon patient cancellation, emails or notes to scheduled therapist reason for cancellation and indicates if patient has rescheduled.  
Telephones or writes patients to remind them of appointments.  
Greets and directs patients, salespeople, and visitors.  
Answers telephone and either responds to inquiry or directs caller to appropriate personnel.  
Assist with other medical office needs, including registering patients and receiving payments for services provided.  
Adheres to company’s policies and procedures.  
Adheres to company’s values statement and social contract.  

Skills & Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
Education and/or Experience 
High school diploma or general education degree (GED); or one to three months related experience or training; or equivalent combination of education and experience.  
 
 
Language Skills  
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees if the organization.  
 
Mathematical Skills 
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.  
 
Reasoning Ability  
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. 
 
Computer Skills 
To perform this job successfully, an individual should have knowledge of Contract Management systems; Database software; Internet software; Spreadsheet software and Word Processing software. 
 
Other Skills and Abilities 
50% + of the job description for this position relates to the ability to successfully relate, work effectively, and get along well with patients and colleagues.  
 
Other Qualifications 
Friendly, outgoing personality with pleasant disposition who cares about others.

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Client Care Specialist Job – Liberty, MO 172625

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading Physical Therapy company in the country, has a Client Care Specialist opening in our new Liberty, MO clinic that could be a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as our CCS is essential to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Client Care Specialist, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Client Care Specialist job opening!

Responsibilities

  • Act as a patient liaison, answer any questions from potential or current patients
  • Attain and maintain daily metrics in FYZICAL’s Daily Management Report (DMR).
  • Attain and maintain an exceptional level of your Key Performance Indicator (KPI) as evidenced through
    meeting or exceeding a high percentage Arrival Rate.
  • Successfully credential new and existing therapists with commercial insurance and Medicare.
  • Successfully complete intake of patient with insurance verification, Handle patient scheduling,
    appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians
  • Communicate with clinician team about scheduling/patient arrival  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open/distribute mail
  • Send benefits paperwork to billing companies
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; Collection of copayments

Skills & Qualifications

  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • Be a Great Multitasker!
  • Infectious Personality! You will set the tone for the patient as soon as they walk in the door, as well as when they leave
  • 2-3 Years Experience in a Medical Office Setting
  • 2 yr College Degree or Vocational College Certificate Preferred at a Minimum
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

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Client Care Specialist Job – Rockville, MD 25121

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Client Care Specialist opening in Rockville, MD, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Client Care Specialist is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Client Care Specialist job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Client Care Specialist position in Rockville, MD!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Client Care Specialist, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Client Care Specialist job opening! 

Responsibilities

Client Care Specialist job responsibilities include:

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

Client Care Specialist required skills & qualifications include:

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Client Care Specialist Job – Brooklyn, NY 24666

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Client Care Specialist opening in Brooklyn, NY, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Client Care Specialist is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Client Care Specialist job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Client Care Specialist position in Brooklyn, NY!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Client Care Specialist, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Client Care Specialist job opening! 

Responsibilities

Client Care Specialist job responsibilities include:

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

Client Care Specialist required skills & qualifications include:

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now