Medical Receptionist Job – Frisco, TX 125329

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Why You’ll Love This Job

If you are looking for the perfect job where you can establish yourself and grow your career, your search is over. FYZICAL Therapy and Balance Centers, a leading nationwide provider of specialized outpatient physical therapy services, is looking for the next key member of our team.

The Client Care Specialist (Medical Receptionist – Front Desk) will serve as the main point of contact between our patients and our clinical team, with primary responsibility for new patient intake, benefits verification, scheduling, and payment collections.
 
Full Time position. Monday–Friday. 8 hour shift. $16-$21/hr. based on experience. Monthly performance bonus.

Benefits include Health Insurance (Medical, Dental, Vision), Paid Time Off, Paid Holidays, 401(k) with Employer Match.

This is your chance to join a growing team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish.

Say yes to a bright future! Apply today!

Responsibilities

 
  • New Patient Intake:  Serve as main point of contact for responding to new patient inquiries, collecting patient demographics, insurance information, and medical history. 
 
  • Benefits Verification & Authorization:  Confirm and verify insurance benefits and eligibility. Determine and obtain authorization (as required).
 
  • Scheduling:  Partner with clinical team to schedule patient appointments.

 

 
  • Payment Collections:  Provide patients with estimate of financial responsibility and collect payments at time of visit.
 
  • General Administrative:  Respond to phone calls, email, and fax communications as needed. Manage patient records, e-file insurance statements, and maintain various clinical reports.
 
  • General Clinical Support:  Partner with clinical team to maintain clinic appearance and cleanliness.
 
  • Meet/Exceed all assigned KPIs:  Accountable for consistently delivering against assigned KPIs.
  • Referrals vs Goal: >100%
  • Conversion Rate: >85%
  • Cancellation/No Show Rate: <14%
  • Center Visits / Goal: >100%
  • Patient Payment Collection % at Time of Service: 100% (*includes Cancel/No Show Fees)

Skills & Qualifications

Minimum Required

Desired

  6+ months experience in a similar role     2+ years experience in a similar role  
  Basic computer software skills   Proficiency in Microsoft Office Suite, EMR
  Basic customer service & administrative skills   Competency in patient intake, scheduling, benefits verification/authorization, medical billing, and/or provider insurance credentialing.

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Medical Receptionist Job – Woodlands, TX 124649

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the public, FYZICAL Therapy & Balance Centers, a leading physical therapy and wellness company, has a Part-Time Physical Therapy Receptionist opening in Woodlands/Conroe that is a perfect fit for you!

Our mission is to empower individuals to take control of their recovery and wellness through direct access to physical therapy, balance protocol, fitness, wellness, and healthy lifestyle products and services. We are committed to changing the physical therapy and wellness industry by creating innovative, non-traditional, individualized treatment plans. “FYZICAL is spelled different because we are different”

As the first and last person our patients see when they enter and leave our cutting-edge facility, your role is central to our daily operations. As part of the FYZICAL family, you will:

  • Have access to unparalleled continuing education, the support of a specialized team and innovative tools at your fingertips.
  • Experience the satisfaction of being a valued member of a supportive and collaborative team of professionals making a lasting impact on our patients and our community.
  • Work directly with a leadership team seeking to expand FYZICAL in the Greater Houston market and who are fully invested in your career development, leading to continued career growth opportunities.

Responsibilities

  • Greet and welcome patients as they enter the clinic to create a great first impression
  • Collect new patient intake information; track all clinic referrals
  • Handle patient scheduling, coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Verify Insurance and review treatment plan fees and payment options with patients
  • Track insurance-covered visits and take copayments
  • Fax/send reports to physicians; keep a log of incoming reports
  • Send benefits paperwork to billing companies; keep track and follow up on outstanding claims
  • Communicate with the office manager and clinicians about scheduling/patient arrival
  • Maintain knowledge of various insurance plans and networks
  • Manage front office duties, including answering phones, checking office mail and email, distributing mail to proper areas/people

Skills & Qualifications

  • High school diploma or equivalent
  • English/Spanish Bilingual
  • Positive, compassionate, detail-oriented communicator with excellent multi-tasking capabilities
  • Ability to work efficiently/effectively in an autonomous environment
  • Have a strong desire to grow personally and professionally
  • High degree of personal integrity

About the Company

FYZICAL Therapy & Balance Centers was founded in 2013 and is headquartered in Sarasota, Florida. With more than 450 locations in 45 states, from Florida to Alaska, FYZICAL is a champion in the physical therapy space as well as a leader in the future of health, wellness, and preventative care. Fyzical offers a hands-on, personalized approach to comprehensive clinical care, including Fall Prevention, Orthopedic, Sport, Neurological, Manual Therapy, Vestibular rehabilitation and healthy lifestyle products and services.

FYZICAL strongly believes in supporting private practice, because private practice is built to support patients through relationships and connection — the cornerstone of our company’s culture. Members of the FYZICAL Family radiate excitement and enthusiasm for the future because our business model is transforming an industry dominated by big hospitals and corporations. From all across the nation—in large cities, rural communities, and small towns— FYZICAL teams are achieving amazing results for their patients and careers.

Private practice owners include physical therapists, otolaryngologists, audiologists and healthcare investors realizing the massive opportunity the FYZICAL business model presents, which provides them with business systems, operational support, clinical education, and proprietary technology and protocols.

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