Patient Care & Outreach Specialist (Bilingual Spanish) Job – Lawrenceville, GA 150926

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Why You’ll Love This Job

Part-Time Opportunity – Patient Care Marketing Specialist (PCMS)
Location: Lawrenceville, GA
Pay Range: $17 – $21/hour
Schedule: Flexible part-time (ideal for students or recent grads)
This position is perfect for someone pursuing or holding an AS or BS in:

  • Marketing
  • Health Administration
  • Public Health
  • Business Communications
  • Kinesiology or a related field

We are especially seeking bilingual candidates (English/Spanish preferred) who are excited to support patients and help grow community relationships.

Why This Role is a Career Launchpad
This is more than a part-time job — it’s a career-enhancing opportunity to:

  • Build real-world experience in both healthcare operations and marketing
  • Develop skills in referral management, patient service, and community relationship building
  • Work alongside licensed physical therapists and support staff in a collaborative setting
  • Make a tangible impact on patient outcomes and access to care

Ready to grow your career in a role that blends purpose with professional development?
Apply now to join a passionate, mission-driven team at FYZICAL Therapy & Balance Centers – Lawrenceville Sugarloaf.

Responsibilities

Key Responsibilities
 Front Desk & Patient Experience:

  • Greet patients warmly and manage check-ins/check-outs
  • Schedule appointments, handle incoming & outgoing calls
  • Coordinate activities of third-party billing companies
  • Input and update new patient data into our system
  • Track and manage all referrals to ensure proper follow-up and conversion
  • Act as a key liaison between patients and clinical staff — delivering clear, compassionate communication
  • Support patient flow and clinic organization in a fast-paced setting

 Marketing & Community Outreach:

  • Analyze referral data and support targeted marketing efforts
  • Develop and implement outreach plans to build relationships with local physicians and businesses
  • Represent FYZICAL in the community and at events within a 5-mile radius
  • Collaborate with provider offices, behavioral health partners, and care coordinators
  • Help execute lead tracking and campaign performance monitoring

Skills & Qualifications

  • Who We’re Looking For
    • Strong interpersonal skills and confident communication
    • Bilingual (English/Spanish)
    • Detail-oriented, well-organized, and adaptable to fast-paced environments
    • Tech-savvy with basic knowledge of spreadsheets, email, and CRM-like tools
    • Able to manage both clinical front desk responsibilities and community outreach efforts
    • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
    • Up-to-date DL and a dependable vehicle
    • Excellent at handling details, communicating and multitasking

Apply Now