Patient Care Specialist (Bi-Lingual Spanish) Job – Lawrenceville, GA 170043

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Why You’ll Love This Job

Bi-Lingual (Spanish) Experienced Patient Care Specialist | Part-Time or Full-time | Growth Opportunity
Are you an experienced healthcare professional ready to make a real impact? Do you want to be part of a team that values your skills and offers unique pathways for career growth?
FYZICAL Therapy & Balance Centers is seeking a dynamic and compassionate Patient Care Specialist to join our team. This is more than just a job; it’s an opportunity to be the heart of our practice, ensuring every patient feels valued and supported from the moment they connect with us. We’re looking for a dedicated professional with a proven track record in a medical front office setting, who is ready to take their career to the next level.
This can a full-time (32 – 40 hours a week) or part-time position (approximately 25 hours per week) offers a competitive pay range of $18 – $22 per hour (based on experience), along with performance-based bonuses.
Excellent learning opportunities for students with business, healthcare administration, medical billing, marketing, social science focuses.
NO NEED TO APPLY IF YOU DON’T HAVE HEALTHCARE EXPERIENCE

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

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Hybrid Rehab Technician & Front Desk Specialist (Bi-lingual) Job – Lawrenceville, GA 169459

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Why You’ll Love This Job

Hybrid Rehab Technician / Patient Care Specialist
Bilingual Spanish Required | Part-Time | Growth Path to Full-Time
Pay: $19.50 – $23 per hour
Location: FYZICAL Therapy & Balance Centers – Lawrenceville Sugarloaf

Must have experience in clinical front desk operations or as a physical therapy/rehab technician, and bilingual Spanish is required.

We are seeking a bright, dependable, and patient-focused team member for a unique hybrid role that combines front desk patient coordination with hands-on rehab tech support in a modern, technology-driven physical therapy clinic.

This position is ideal for someone who already understands the pace and expectations of a rehab or medical clinic and enjoys both the administrative side of patient care and the clinical support side of rehabilitation.

In this role, you will split your time between:

  • Patient Care Specialist/front desk responsibilities such as scheduling patients, helping coordinate clinic flow, requesting insurance verification information, and delivering an excellent patient experience
  • Rehab Technician responsibilities such as preparing treatment areas, assisting therapists, and setting up advanced rehab technologies including Neufit Neubie and Winback 4

What We’re Looking For

  • Bilingual in Spanish and English is required
  • Experience in clinical front desk operations or as a physical therapy/rehab technician is required
  • Strong communication and customer service skills
  • Ability to multitask and stay organized in a fast-paced clinic
  • Professional, reliable, and detail-oriented
  • Comfortable supporting both administrative and patient care workflows
  • Eagerness to learn and grow within the clinic

About FYZICAL Lawrenceville Sugarloaf

At FYZICAL Lawrenceville Sugarloaf, we combine compassionate care, strong teamwork, and advanced rehabilitation technology to help patients move better and live better. We are looking for someone who can help deliver an outstanding experience from the front desk to the treatment floor.

Responsibilities

  • Help physical therapist provide care to patients
  • Ensure clients are being seen in a timely manner with no backlogs
  • Provide supervised assistance to patients
  • Sanitize rooms after each client
  • Some admin and office tasks
  • Assist the therapist in administering patient care
  • Maintain a smooth flow of patients through the clinic and gym
  • With supervision, set up patients on modalities; assist with their exercise programs
  • Clean tables and equipment between patients
  • Assist with clerical and administrative tasks as needed
  • Perform some laundry duties
  • Schedule patient appointments and support daily clinic flow
  • Request and collect insurance verification and intake information
  • Greet patients, answer phones, and assist with check-in/check-out
  • Prepare treatment rooms and maintain an organized clinical environment
  • Assist therapists by setting up equipment and therapy modalities
  • Support use of advanced technologies such as Neufit Neubie and Winback 4
  • Help create a smooth, welcoming, and efficient experience for patients and staff

Skills & Qualifications

Required skills & qualifications:

  • H.S. graduate or GED
  • Great communication/interpersonal skills
  • Bi-lingual (Spanish)
  • Experience in clinical front desk operations or rehab tech

Preferred but not required:

  • Working toward a physical therapy or AT degree
  • Knowledgeable of medical language

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