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Physical Therapist Opportunities

When you join a FYZICAL Therapy & Balance Center, you are joining a local, community clinic with state-of-the-art technology and champion teams. Physical Therapists at FYZICAL innovate through collaboration with specialists nationwide. Together, our network of independent practices evolve the physical therapy and wellness industry to attain next level results. Holistic treatment methods and the flow of a team stretching success together create genuine patient connections and impact their wellness forever.

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Physical Therapist Assistant Opportunities

As a Physical Therapist Assistant at a FYZICAL Therapy & Balance Center, you can learn from dozens of free continuing education courses each year, plus provide hands-on patient care using state-of-the-art technology. Cultivate genuine connections in your community, with proactive wellness education as part of an independently-owned practice with local roots. Plus, advance your career with the support of a vast nationwide professional network of knowledge-sharing advocates for health and wellness.

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Customer Service Representative Job – Cumming, GA 159832

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Job Summary

FYZICAL Therapy & Balance Centers in Cumming, GA is seeking a friendly and organized Client Care Specialist (CCS) to join our team. This full-time, in-office position serves as the first point of contact for our patients and plays a vital role in ensuring smooth daily operations.

The CCS is responsible for scheduling appointments, verifying insurance, processing payments, and maintaining accurate patient records—all while delivering exceptional customer service. This role requires strong multitasking skills, attention to detail, and a caring, professional demeanor in every interaction.

This is a non-exempt hourly position ($18.50–$23.00/hour DOE) with opportunities for performance-based bonuses.

Responsibilities

  • Greet and assist patients, referral sources, and visitors in person and over the phone.

  • Schedule and confirm patient appointments using the clinic’s EMR system.

  • Gather intake information and ensure accuracy in patient records.

  • Verify insurance eligibility and obtain authorizations as required.

  • Process and post patient payments; reconcile deposits daily.

  • Track and update referral conversion and plan-of-care documentation.

  • Communicate schedule changes and cancellations to therapists promptly.

  • Maintain a clean, organized, and welcoming front office environment.

  • Support the clinic team with administrative and billing-related tasks as needed.

  • Adhere to company policies, values, and customer service standards.

Skills & Qualifications

  • High school diploma or GED required; associate’s or higher degree preferred.

  • 1+ year of experience in a medical office, therapy clinic, or administrative setting preferred.

  • Strong multitasking, organizational, and communication skills.

  • Friendly, outgoing personality with a caring and professional demeanor.

  • Proficient in data entry, scheduling, and use of Prompt EMR or similar software systems.

  • Reliable, punctual, and detail-oriented with strong follow-through.

  • Ability to handle confidential information with discretion.

  • Comfortable working in a fast-paced, team-oriented environment.

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Apply today to join the team at one of the many independently owned and operated FYZICAL franchise locations across the nation. Members of the FYZICAL Family radiate excitement and enthusiasm for the future because our franchise model is transforming an industry dominated by hospitals and corporations. From all across the nation—in large cities, rural communities, and small towns— FYZICAL teams are achieving amazing results for their patients and careers.

Leader in the health and wellness space, providing private practices with business systems, operational support, clinical education, and proprietary technology and protocols. FYZICAL® is actively changing the healthcare landscape by providing patients with wellness programs and clinical care in: Fall Prevention, Orthopedic and Vestibular Rehabilitation

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The information presented on this site shall not be construed as medical advice. You should always consult with your physician for medical advice in order to make sound medical decisions. The information presented on this site is not intended to replace the counsel of your physician. Do not alter anything in your treatment plan based upon the information on this site; always consult with your physician.
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