Why You’ll Love This Job
If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Medical Receptionist / Front Desk opening in Columbia, MD, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Medical Receptionist / Front Desk is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Medical Receptionist / Front Desk position in Columbia, MD!
Start down your exciting career path today by applying for our Medical Receptionist / Front Desk job opening!
Responsibilities
- Job responsibilities include:
- Handle patient scheduling, appointments, multi-phone line
- Gather new patient data; keep track of all patient referrals
- Disseminate information to patients; act as a go-between for patients and physicians
- Send and keep a log of all reports sent to doctors
- Collect all payments; insurance verification
- Collect/open mail; distribute mail to proper areas/people
- Send benefits paperwork to billing companies
- Handle all scheduling and ensuing communication
- Answer phones, act as a patient liaison, answer any questions from potential or current patients
- Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
- Collect new patient intake information; track all clinic referrals
- Fax reports to physicians; keep a log of incoming reports
- Verify Insurance and track insurance-covered visits; take copayments
- Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
- Communicate with the office manager and clinicians about scheduling/patient arrival
- Support outreach and marketing activities
Skills & Qualifications
- Required Skills & Qualifications include:
- 1+ year(s) experience, preferably in medical office
- High school diploma or equivalent
- Great communicator and multitasker, detail-oriented
- Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
- Excellent at handling details, communicating and multitasking
- Great demeanor, strong integrity and compassion
- Basic computer skills including email navigation and downloading/uploading files
- Familiarity with principles of Excel; able to use Word and Instant Messenger
- Must be authorized to work in the U.S.
