Medical Receptionist / Front Desk Job – Las Vegas, NV 143642

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Why You’ll Love This Job

Come join FYZICAL Therapy & Balance Center Las Vegas, NV- Eastern & Tropicana location as our Front Desk representative! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Front Desk position!

This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish.

Responsibilities

  • Greet and welcome patients to the facility
  • Answer and direct incoming phone calls
  • Schedule and confirm appointments for patients
  • Update and manage patient records
  • Coordinate with therapists and other healthcare professionals to ensure smooth operation
  • Process payments and handle billing queries
  • Ensure the reception area is clean, organized, and stocked with necessary supplies
  • Provide information about the services offered at the facility
  • Assist patients with any paperwork required for their treatment
  • Manage patient flow in the clinic, ensuring that appointments run on time

Skills & Qualifications

  • High school diploma or equivalent
  • Previous experience as a receptionist/front desk, preferably in a healthcare setting
  • Excellent communication and customer service skills
  • Proficiency in using computers and medical software
  • Strong organizational and multitasking abilities
  • Understanding of medical terminology is preferred
  • Able to maintain patient confidentiality
  • Bilingual, Spanish speaking, a plus

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Medical Receptionist / Front Desk Job – Henderson, NV 143643

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Why You’ll Love This Job

Come join FYZICAL Therapy & Balance Center Las Vegas, NV- Boulder & Horizon location as our Front Desk representative! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Front Desk position! 
 
This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish. 

Responsibilities

  • Greet and welcome patients to the facility

  • Answer and direct incoming phone calls 

  • Schedule and confirm appointments for patients 

  • Update and manage patient records 

  • Coordinate with therapists and other healthcare professionals to ensure smooth operation 

  • Process payments and handle billing queries 

  • Ensure the reception area is clean, organized, and stocked with necessary supplies 

  • Provide information about the services offered at the facility 

  • Assist patients with any paperwork required for their treatment 

  • Manage patient flow in the clinic, ensuring that appointments run on time 

Skills & Qualifications

  • High school diploma or equivalent 

  • Previous experience as a receptionist/front desk, preferably in a healthcare setting 

  • Excellent communication and customer service skills 

  • Proficiency in using computers and medical software 

  • Strong organizational and multitasking abilities 

  • Understanding of medical terminology is preferred 

  • Able to maintain patient confidentiality 

Apply Now

Physician Liaison Job – Mt. Pleasant, MI 158650

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Why You’ll Love This Job

FYZICAL Therapy & Balance Centers is seeking a full-time Physician Liaison to join our team at our Mt. Pleasant, MI, location!
The Physician Liaison works closely with our clinical team and is a brand ambassador to the community who will call upon local physicians to build a relationship and prospect referral leads to grow the patient referral base. This position is essentially a combination of sales and public relations through strategically promoting the clinics’ services and treatments while strengthening our reputation in the community.  The FYZICIAN Liaison is responsible for overseeing designated territory of physicians and medical clinics.

The Physician Liaison is critical for the success of a clinic. The Liaison not only strives to increase patient referrals, and to strengthen relationships with providers and their staff, but as a community facing representative provides prospective patients and the community with a first impression of our brand. The Physician Liaison works to cultivate positive, open and helpful relationships among community practices, medical staff and providers alike while managing feedback and strengthening our reputation. The Liaison is essentially the bridge between our clinic and the referring offices and our broader community.

Responsibilities

  • Leads initiatives to build volume and favorable provider perceptions among internal and external referral streams.
  • Develops and implements specific outreach, relationship building and marketing plans to meet goals.
  • Must exhibit excellent time management skills, organization and communication skills and thrive in a fast-paced environment.
  • Analyzing referral data, checking DMR daily, facilitating marketing campaigns.
  • Ability to use certain templates and programs for tracking and leads management.
  • Develops strong business relationships with local community organizations and businesses.
  • Works collaboratively with other system functions that interact with physician offices, including hospital medical affairs, outbound referral systems, provider recruitment, and provider resources.
  • Establishes and maintains ongoing communications with referring providers and/or their office staff, including routine or follow-up visits, emails and phone calls.
  • Uses research-based methods and implements strategies to build awareness and trust.
  • Identifies referral sources (target audiences).

Skills & Qualifications

  • Bachelor’s degree in Marketing/Communications, Business Administration or Healthcare preferred.
  • Recent and direct experience working in a communications position within a sales or marketing environment may be substituted in lieu of education and/or experience requirements.  
  • A Valid Driver’s License as daily driving is a job requirement.
  • Willing to travel within an assigned territory.
  • Must provide own vehicle, however mileage reimbursement will be covered.
  • Strong organizational and time management skills.
  • Fluent in computer programs.
  • Effective oral and written communication skills.

Apply Now

Physician Liaison Job – Newark, DE 146990

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Why You’ll Love This Job

Fyzical Therapy & Balance Centers in Newark, DE, is seeking a dynamic Physician Liaison to drive patient referrals by building strong relationships with local healthcare providers. As a key brand ambassador, you will develop and execute strategic marketing initiatives to strengthen our reputation and increase referral volume. This role combines elements of sales, marketing, and public relations, making it ideal for a results-driven professional who thrives in a fast-paced environment.

Responsibilities

  • Develop and maintain relationships with physicians, medical offices, and community organizations to drive patient referrals.
  • Implement targeted outreach and marketing plans to promote Fyzical’s services and increase brand awareness.
  • Conduct regular visits, calls, and meetings with referring providers and their staff to maintain engagement and address needs.
  • Track and analyze referral trends using DMR and other tracking tools to optimize strategies.
  • Plan and execute marketing campaigns, leveraging research-based methods to enhance provider trust and awareness.
  • Collaborate with internal teams, including clinical staff, hospital affiliates, and provider relations, to ensure seamless patient referrals.
  • Serve as the primary point of contact for referring offices, gathering feedback and addressing concerns to improve service and reputation.

Skills & Qualifications

  • Bachelor’s degree in Marketing, Communications, Business Administration, or Healthcare preferred (equivalent experience considered).
  • Experience in sales, marketing, physician relations, or medical communications is a plus.
  • Excellent time management, organization, and interpersonal skills.
  • Proficiency in Microsoft Office, CRM systems, and referral tracking tools.
  • Valid driver’s license and reliable transportation (mileage reimbursement provided).
  • Willingness to travel locally within the assigned territory (Wilmington & Newark, DE area).

Why Join Us?

  • Competitive salary with performance-based incentives.
  • Opportunity to make a direct impact on patient care by expanding access to physical therapy services.
  • Supportive, team-oriented environment with growth opportunities.

If you’re passionate about relationship-building, marketing, and healthcare, apply today to become a key part of the Fyzical Therapy & Balance Centers team!

Apply Now

Physician Liaison Job – Greensboro, NC 157068

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Why You’ll Love This Job

FYZICAL Therapy & Balance Centers is seeking a full-time Physician Liaison to join our team at our Greensboro, NC, location!
The Physician Liaison works closely with our clinical team and is a brand ambassador to the community who will call upon local physicians to build a relationship and prospect referral leads to grow the patient referral base. This position is essentially a combination of sales and public relations through strategically promoting the clinics’ services and treatments while strengthening our reputation in the community.  The FYZICIAN Liaison is responsible for overseeing designated territory of physicians and medical clinics.

The Physician Liaison is critical for the success of a clinic. The Liaison not only strives to increase patient referrals, and to strengthen relationships with providers and their staff, but as a community facing representative provides prospective patients and the community with a first impression of our brand. The Physician Liaison works to cultivate positive, open and helpful relationships among community practices, medical staff and providers alike while managing feedback and strengthening our reputation. The Liaison is essentially the bridge between our clinic and the referring offices and our broader community.

Responsibilities

  • Leads initiatives to build volume and favorable provider perceptions among internal and external referral streams.
  • Develops and implements specific outreach, relationship building and marketing plans to meet goals.
  • Must exhibit excellent time management skills, organization and communication skills and thrive in a fast-paced environment.
  • Analyzing referral data, checking DMR daily, facilitating marketing campaigns.
  • Ability to use certain templates and programs for tracking and leads management.
  • Develops strong business relationships with local community organizations and businesses.
  • Works collaboratively with other system functions that interact with physician offices, including hospital medical affairs, outbound referral systems, provider recruitment, and provider resources.
  • Establishes and maintains ongoing communications with referring providers and/or their office staff, including routine or follow-up visits, emails and phone calls.
  • Uses research-based methods and implements strategies to build awareness and trust.
  • Identifies referral sources (target audiences).

Skills & Qualifications

  • Bachelor’s degree in Marketing/Communications, Business Administration or Healthcare preferred.
  • Recent and direct experience working in a communications position within a sales or marketing environment may be substituted in lieu of education and/or experience requirements.  
  • A Valid Driver’s License as daily driving is a job requirement.
  • Willing to travel within an assigned territory.
  • Must provide own vehicle, however mileage reimbursement will be covered.
  • Strong organizational and time management skills.
  • Fluent in computer programs.
  • Effective oral and written communication skills.

Apply Now

Customer Service Representative Job – Fishers, IN 159051

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Fishers, IN, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Fishers, IN!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Customer Service Representative Job – Aurora, CO 159683

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Join a Team That Values Compassion, Excellence, and Growth

At FYZICAL City Center Aurora, we’re more than a physical therapy clinic — we’re a community committed to exceptional care and connection. We’re seeking a Client Care Specialist with a strong background in insurance verification and authorizations to support our mission of helping patients move, live, and feel their best.

Minimum Experience –Please Read Before Applying

Only candidates with 2+ years of recent, full-time insurance verification and authorization experience in a physician practice, specialty clinic, hospital, or home health setting will be considered.
Applications without this background will not be reviewed.

What We Offer:

  • $18–$21/hour (based on experience)
  • Performance & Productivity Bonuses
  • Flexible Schedule Options, including potential 3-day weekends
  • 3 Weeks Paid Time Off (PTO) + paid holidays (depending upon schedule)$400 Monthly Health Stipend
  • $400 Monthly Stipend for health insurance
  • Future Profit-Sharing Opportunities
  • Supportive, family-like team culture that values your ideas and individuality

Ready to Grow with Us?

If you’re passionate about patient care, detail-oriented, and thrive in a collaborative setting — we’d love to meet you. Apply today to join our team at FYZICAL City Center Aurora.

About FYZICAL City Center Aurora

We’re a locally owned, nationally recognized physical therapy and balance center dedicated to changing lives through movement. Our multidisciplinary team provides vestibular, orthopedic, pediatric, lymphedema, occupational therapy, and pelvic health therapy — all within a caring, patient-first environment.

What You’ll DO

  • Verify insurance benefits daily using payer portals and direct calls
  • Schedule therapy sessions with patients, based on Plan of Care created by clinicians.
  • Obtain and track authorizations for therapy services
  • Submit and monitor authorization requests for timely approvals
  • Provide accurate verification/authorization details to clinic staff
  • Follow up on marketing leads and convert inquiries into scheduled evaluations
  • Communicate professionally with patients and carriers

What You Bring

  • 2+ years of full-time insurance verification and authorization experience in a physician, medical specialty, hospital, or home health setting (required)
  • Strong knowledge of insurance plan terminology, billing guidelines, claims processing, and EOBs
  • Hands-on experience with payer portals and high-volume insurance calls
  • Excellent communication, accuracy, and deadline management skills
  • Proficiency in Microsoft Excel, Word, Outlook and EMR system
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Gather new patient data; keep track of all patient referrals
  • Follow-up on marketing leads, converting 50% to evaluations
  • Contact insurance payers to determine patient eligibility of benefits and co-pays
  • Disseminate information to patients; act as a go-between for patients and physicians
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Work closely with billing company to ensure accurate and timely billing

Apply Now

Customer Service Representative Job – Bon Air, VA 159706

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Why You’ll Love This Job

HIRING NOW: CLIENT SERVICE MEDICAL SPECIALIST (ON-SITE) – Full & Part Time Positions Available

Are you an experienced medical receptionist looking for a career upgrade with a leading healthcare provider? Do you excel in patient care coordination, medical scheduling, and EMR management? If you’re ready to join a dynamic, patient-centered team where your expertise is valued, FYZICAL Therapy & Balance Centers – Bon Air wants YOU!

Why Join FYZICAL?
At FYZICAL Therapy & Balance Centers – Bon Air, we prioritize patient outcomes and foster professional growth. As part of the nation’s fastest-growing physical therapy network, we provide a collaborative, supportive, and innovative environment where your career can thrive.

  • Competitive Compensation & Benefits
  • Career Growth & Continuing Education Opportunities
  • Supportive Team & Mentorship from Industry Leaders
  • Cutting-Edge EMR & Patient Management Tools

POSITION: CLIENT SERVICE MEDICAL SPECIALIST

This is NOT an entry-level position. Candidates MUST have at least 2 years of experience in medical reception.
A note to recruitment agencies – we have this role covered at the moment; there is no need to get in touch. We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thanks!

Responsibilities

  • Patient Coordination & Scheduling: Manage appointments, evaluations, re-evaluations, and timely cancellations.
  • Medical Records & EMR: Maintain accurate patient records using electronic medical systems.
  • Insurance & Billing Support: Verify insurance, process co-pays, and track patient benefits.
  • Communication & Front Office Excellence: Serve as a key liaison between patients, providers, and physicians.
  • Referral Management & Documentation: Process referrals and physician communications with accuracy.
  • General Administrative Duties: Handle multi-line phones, mail, and front office operations.

Skills & Qualifications

  • 2+ Years Experience in a Medical Reception Role (MANDATORY)
  • Proficiency in EMR Systems (Electronic Medical Records)
  • Exceptional Communication & Customer Service Skills
  • Ability to Work in a Fast-Paced Medical Office Environment
  • Strong Organizational & Multi-Tasking Abilities
  • Knowledge of Insurance Verification & Billing Processes
  • Typing, Database, Internet, and Word Processing Proficiency

Apply Now

Customer Service Representative Job – Daphne, AL 161583

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Daphne, AL, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Daphne, AL!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!
We offer an excellent compensation package including paid time off and health insurance options.

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Physician Liaison Job – Wilson, NC 121786

Apply Now

Why You’ll Love This Job

FYZICAL Therapy & Balance Centers is seeking a full-time Physician Liaison to join our team at our Wilson, NC, location!
The Physician Liaison works closely with our clinical team and is a brand ambassador to the community who will call upon local physicians to build a relationship and prospect referral leads to grow the patient referral base. This position is essentially a combination of sales and public relations through strategically promoting the clinics’ services and treatments while strengthening our reputation in the community.  The FYZICIAN Liaison is responsible for overseeing designated territory of physicians and medical clinics.

The Physician Liaison is critical for the success of a clinic. The Liaison not only strives to increase patient referrals, and to strengthen relationships with providers and their staff, but as a community facing representative provides prospective patients and the community with a first impression of our brand. The Physician Liaison works to cultivate positive, open and helpful relationships among community practices, medical staff and providers alike while managing feedback and strengthening our reputation. The Liaison is essentially the bridge between our clinic and the referring offices and our broader community.

Responsibilities

  • Leads initiatives to build volume and favorable provider perceptions among internal and external referral streams.
  • Develops and implements specific outreach, relationship building and marketing plans to meet goals.
  • Must exhibit excellent time management skills, organization and communication skills and thrive in a fast-paced environment.
  • Analyzing referral data, checking DMR daily, facilitating marketing campaigns.
  • Ability to use certain templates and programs for tracking and leads management.
  • Develops strong business relationships with local community organizations and businesses.
  • Works collaboratively with other system functions that interact with physician offices, including hospital medical affairs, outbound referral systems, provider recruitment, and provider resources.
  • Establishes and maintains ongoing communications with referring providers and/or their office staff, including routine or follow-up visits, emails and phone calls.
  • Uses research-based methods and implements strategies to build awareness and trust.
  • Identifies referral sources (target audiences).

Skills & Qualifications

  • Bachelor’s degree in Marketing/Communications, Business Administration or Healthcare preferred.
  • Background as a PTA  or Sales rep preferred
  • Recent and direct experience working in a communications position within a sales or marketing environment may be substituted in lieu of education and/or experience requirements.  
  • A Valid Driver’s License as daily driving is a job requirement.
  • Willing to travel within an assigned territory.
  • Must provide own vehicle, however mileage reimbursement will be covered.
  • Strong organizational and time management skills.
  • Fluent in computer programs.
  • Effective oral and written communication skills.

Apply Now