Customer Service Representative Job – Lakeway, TX 175427

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Lakeway, TX, that is a perfect fit for you!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Medical Receptionist / Front Desk Job – Garland, TX 176371

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Why You’ll Love This Job

Join FYZICAL Therapy & Balance Centers – Be the Face of Patient Experience
If you’re a friendly, detail-oriented professional who enjoys helping others and keeping things running smoothly, FYZICAL Therapy & Balance Centers wants to meet you. We’re seeking a full-time Client Care Specialist (CCS) to join our front desk team in Garland, TX. In this role, you’ll be the first point of contact for our patients—creating a warm, professional environment while managing scheduling, insurance, and administrative tasks. It’s a perfect opportunity for someone who thrives in a fast-paced setting and wants to grow their career in healthcare.

Why FYZICAL?
FYZICAL is a nationally recognized leader in balance, vestibular, and orthopedic rehabilitation. Our clinics offer a unique combination of cutting-edge care, collaborative culture, and local ownership. You’ll be empowered to make a difference every day while enjoying job stability, growth opportunities, and a performance-driven culture that recognizes and rewards excellence.

Position Details:
• Full-Time, Monday–Friday
• Pay: $16–$21/hour (based on experience) + Monthly Performance Bonus
• Benefits:
  – Health, Dental, and Vision Insurance
  – Paid Time Off & Paid Holidays
  – 401(k) with Employer Match
 
At FYZICAL, you’re more than just a receptionist—you’re a vital part of our mission to help people love their lives. Apply today and start your career with a company that truly values its team.

What You’ll Do:

  • Serve as the welcoming first point of contact for new and returning patients
  • Handle patient intake: collect demographics, insurance details, and medical history
  • Verify insurance benefits and obtain authorizations as required
  • Schedule patient evaluations and follow-up visits in coordination with the clinical team
  • Provide financial estimates and collect payments at time of service (including no-show/cancellation fees)
  • Answer phones, emails, and faxes, manage patient records, and maintain administrative reports
  • Support daily clinic operations and maintain a clean, professional environment
  • Consistently achieve key front office performance metrics (conversion, collections, visit volume, etc.)

What You Bring:

  • 6+ months of customer service, front desk, or administrative experience (healthcare preferred)
  • Warm, professional communication style and strong attention to detail
  • Basic computer skills and comfort navigating digital systems
  • Familiarity with EMR, Microsoft Office, and insurance verification processes is a plus
  • 2+ years experience in a medical office setting is a bonus but not required

Apply Now

Customer Service Representative Job – Mesa, AZ 176071

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Client Care Specialist opening in Mesa, AZ, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our clinic, your role as Client Care Specialist is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology, and unparalleled continuing education to grow your career.

This is a hands-on role in a small, close-knit clinic where your work directly shapes both the patient experience and the health of the practice. You will own the schedule, the referral pipeline, and the front-end financial process — and you will see the results of your work every day. The position starts part-time with a clear path to full-time as the clinic grows, and we are looking for someone who wants to build a long-term role with us.

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Confirm appointments proactively, work cancellations and no-shows back onto the calendar the same day, maintain a call list to fill open slots, and follow up with patients who drop off their plan of care
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate daily with the clinicians about scheduling/patient arrivals

Skills & Qualifications

  • Prior front-office experience in a physical therapy, outpatient, dental or medical practice
  • Working knowledge of insurance verification, authorizations, and copay collection
  • Comfort with billing workflows and communicating directly with a billing company
  • Persistent and proactive about follow-up — comfortable calling patients to reschedule and keep the calendar full
  • Detail-oriented and organized, able to juggle phones, scheduling, and walk-ins without losing accuracy
  • A strong communicator with a warm, professional presence — patients often arrive in pain, and how they’re greeted matters
  • Integrity, dependability, and a positive attitude
  • Looking for a long-term role with a growing practice

Apply Now

Medical Administrative Receptionist Job – El Dorado, AR 175934

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL Therapy and Balance Centers has a Medical Administrative Specialist opening in El Dorado, AR

As the first and last person our amazing patients see when they enter an  d leave our facility, your role as Medical Administrative Specialist is central to our daily operations. Here, you will join a champion team of Therapist who work together to help patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply today!

Responsibilities

 

  • Schedules appointments, coordinate evaluations and enters appointment dates/time into Prompt EMR.
  • Follows scheduling rules put in place by payors and company.
  • Answer multi-phone line
  • Greet patients
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Collect all payments; insurance verification
  • Act as a patient liaison, answer any questions from potential or current patients 
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Communicate with the Client Care Specialist Manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license
  • Reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • Valid DL 
  • Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. 
  • Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
  • Friendly, outgoing personality with pleasant disposition who cares about others.

Apply Now

Customer Service Representative / Medical Receptionist Job – Waltham, MA 175959

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with your community, FYZICAL Waltham, the leading physical therapy company in the country, has a Client Care Specialist / Medical Receptionist opening in Waltham, MA, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our brand-new, cutting-edge facility, your role as a Client Care Specialist / Medical Receptionist is central to our daily operations.  Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to transforming the PT industry by creating non-traditional, individualized treatment plans and invite you to join us on this important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities and state-of-the-art technology and grow your career under a practice leader who is fully invested in you.

We are an innovative physical therapy facility that offers a unique approach to care. We work together, using the most modern technology and cutting-edge tools, to provide our patients with the individualized care they need and deserve. As our Client Care Specialist / Medical Receptionist, you will enjoy the easy flow of a supportive team that succeeds together. You will also have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start your exciting career path today by applying for our Client Care Specialist / Medical Receptionist job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Marketing Specialist Job – Kent, WA 176075

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Why You’ll Love This Job

FYZICAL Therapy & Balance Centers is seeking a full-time Marketing Specialist to join our team in our Kent, WA, location. The Marketing Specialist works closely with our clinical team in the activation of local marketing efforts and execution of the long-term marketing strategy.

In addition to the functions below, the responsibilities of the Marketing Specialist include budget tracking, market research, marketing planning and execution. The Marketing Specialist will build strong personal and direct working relationships with the clinic team Clinic local team.

Responsibilities

  • Manage and maintain clinic’s fyzical.com website and Google Business Profile
  • Maintenance of clinic’s email marketing efforts –
  • This includes the Email Database, Email Copy, and Metric Reporting
  • Manage and maintain all marketing tools and resources.
  • Tracking of marketing initiatives to point to ROI.
  • Good analytical and problem-solving abilities
  • Tactical execution of Marketing Campaigns.
  • Prepare valuable and engaging content for website blogs that attracts and converts our target audience.
  • Ability to use certain templates and programs including, but not limited to, the Microsoft Office Suite or the Adobe Creative Suite.
  • Management of Clinic’s Local-Listings and Online-Reputation Platforms.
  • Facilitate creative via Canva, Adobe Creative Suite, or a similar design platform.
  • Maintain brand compliance.
  • Coordinate production of print orders and advertising with third party partners.

Skills & Qualifications

  • Bachelor’s degree in Communications, Business Administration or Marketing preferred.
  • Recent and direct experience working in a communications position within a sales or marketing environment may be substituted in lieu of education and/or experience requirements.  
  • Strong organizational and time management skills.
  • Fluent in computer programs.
  • Effective oral and written communication skills.

Apply Now

Customer Service Representative Job – Heber City, UT 176020

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Heber City, UT, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Heber City, UT!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Customer Service Representative Job – Longmont, CO 175879

Apply Now

Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Longmont, CO, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Longmont, CO!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Medical Front Desk Receptionist Job – Cumming, GA 175814

Apply Now

Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL Therapy & Balance Centers in Cumming on Buford Highway is hiring a Medical Front Desk / Receptionist!

Experience working in a healthcare front desk environment is a huge plus in this role, which we call Client Care Specialist.

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love.

Experience that will set you apart includes working with electronic medical records software, insurance verifications, prior authorizations, and interacting with other medical offices. You will work closely with our clinical team to ensure smooth patient flow, consistent payment collection, and efficient patient scheduling. Multi-tasking and attention to detail are essential. You will contact potential patients, handle incoming calls, manage and track referrals, verify and track benefits and authorizations, respond to records requests, and more.

Start down your exciting career path today by applying for our Client Care Specialist job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians 
  • Collect all payments; insurance verification
  • Send benefits paperwork to billing companies
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Customer Service Representative Job – Woodbridge, VA 175709

Apply Now

Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Woodbridge, VA, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Woodbridge, VA!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now