Customer Service Representative Job – Madison, WI 149270

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Client Care Specialist opening in Madison, Wi, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Client Care Specialist, is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Client Care Specialist job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Client Care Specialist position in Madison, Wi!

We are a dynamic physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Client Care Specialist, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Client Care Specialist job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Customer Service Representative Job – Plano, TX 150038

Apply Now

Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Plano, TX, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Plano, TX!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Customer Service Representative Job – Miami, FL 143925

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in West Kendall (Miami), FL, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in West Kendall (Miami), FL!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Customer Service Representative Job – Huntersville, NC 84991

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Why You’ll Love This Job

Client Care Specialist (Customer Service/Billing)

If you have a passion for helping others and enjoy interacting with the public, FYZICAL Therapy & Balance Centers, a leading physical therapy and wellness company, has a Client Care Specialist opening in Charlotte area, NC, that is a perfect fit for you!

As the first and last person our patients see when they enter and leave our cutting-edge facility, your role as Client Care Specialist is central to our daily operations.  You will join a high performing team that works together to help patients get back to the lives they love.
We are committed to changing the physical therapy and wellness industry by creating innovative, non-traditional, individualized treatment plans. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career with an ownership team and clinical staff who are fully invested in your success.
 As our Client Care Specialist, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

If you are ready to accelerate career growth with a company that provides a competitive compensation and benefits package while also being unmatched in the PT space, apply for FYZICAL’s Client Care Specialist opening today!

Responsibilities

  • Greet and welcome patients as they enter the clinic to create a great first impression
  • Confirm patient scheduling, appointments, reminders, cancellations (via phone, e-mail, etc.)
  • Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
  • Disseminate information to patients and act as a go-between for patients, FYZICAL clinical staff, and referring physicians
  • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
  • Review treatment plan fees and payment options with patients
  • Collect and manage all payments, insurance verification, explanation of benefits communication
  • Maintain knowledge of various insurance plans and networks
  • Utilize WebPT for patient scheduling and records
  • Fax reports to physicians and keep a log of incoming reports
  • Communicate with management and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Pediatric Speech Language Pathologist Job – DeLand, FL 144222

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Why You’ll Love This Job

Rebuild Our Speech Therapy Program: Part-Time to Full-Time Opportunity at FYZICAL DeLand

Are you a passionate and experienced Speech-Language Pathologist ready to make a difference?

FYZICAL DeLand is seeking a motivated SLP to re-establish and grow our speech therapy program.  This is a unique opportunity to shape the program and build your caseload, starting part-time with the potential to transition to full-time as the program expands.

Why FYZICAL?

  • Make a Real Impact:  Help us rebuild our speech therapy program and provide vital services to our community.
  • Autonomy and Growth:  Shape the program’s direction and have a direct impact on its success.
  • Supportive Environment:  Work in a collaborative and multidisciplinary setting with experienced therapists in other disciplines.
  • Flexible Schedule:  Enjoy a flexible schedule with the potential to increase your hours as the program grows.
  • Competitive Compensation:  We offer a competitive salary and benefits package.

Responsibilities:

  • Evaluate and treat patients with a variety of speech, language, and swallowing disorders.
  • Develop and implement individualized treatment plans.
  • Collaborate with other therapists and healthcare professionals.
  • Maintain accurate and timely documentation.
  • Market and promote the speech therapy program within the clinic and community.

Qualifications:

  • Master’s degree in Speech-Language Pathology from an accredited program.
  • Current Florida SLP license.
  • Medicaid provider number.
  • Experience in a variety of clinical settings.
  • Strong communication and interpersonal skills.

Benefits:

  • Competitive salary and benefits package (including health insurance, paid time off, and 401K with company match for full-time employees).
  • Continuing education allowance.
  • Revive healthcare program, providing access to a pharmacy, PCP, urgent care, and mental health services via a convenient telemedicine system.

Flexible Schedule:

We offer flexible scheduling options to accommodate your needs, with the understanding that our clinic closes at 6:00 PM.

Join our team and help us build a thriving speech therapy program at FYZICAL DeLand!

Responsibilities

  • Direct speech/language therapy services as part of a multidisciplinary team
  • Screening, evaluation, planning, and habilitative/rehabilitative treatment to infants, children, and adolescents with speech, language, feeding, cognition, and oral motor performance
  • Provide clinical care activities utilizing evidenced-based practice
  • Understand, document, and react effectively to the age-specific needs unique to assigned patients
  • Demonstrate respect for patients, parents, center staff, and members of the community.
  • Demonstrate a record of initiative, self-direction, program development, organization, and independence

Skills & Qualifications

  • Master’s Degree in Speech/Language Pathology from an accredited program in Speech/Language Pathology
  • Certificate of Clinical Competency in Speech/Language Pathology from ASHA
  • Holds license in FL or license eligible.
  • At least 1 year of Pediatric Speech Language Therapy experience
  • Exhibits excellent interpersonal, time management, documentation, and communication skills.
  • Ability to meet the physical demands of a practicing pediatric therapist including: stooping, kneeling, crouching, and crawling

Apply Now

Massage Therapist Job – DeLand, FL 144227

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Why You’ll Love This Job

Launch Your Massage Therapy Business with FYZICAL DeLand! (PRN Opportunity)

Are you a skilled and motivated Licensed Massage Therapist ready to take your career to the next level?

FYZICAL DeLand offers a unique opportunity for entrepreneurial LMTs to build a thriving practice within our established clinic. We provide the space, equipment, and a built-in referral source, allowing you to focus on what you do best: providing exceptional massage therapy services and growing your client base.

Why Choose FYZICAL?

  • Be Your Own Boss: Set your own hours and pricing, and enjoy the freedom and flexibility of running your own business.
  • Reduced Overhead:  Say goodbye to rent and equipment expenses. We provide everything you need to get started.
  • Jumpstart Your Business:  Tap into our existing network of patients and clients to build your practice quickly.
  • Marketing Support:  We’ll help you promote your services through our website, social media, and in-clinic promotions.
  • Optional Insurance Billing: We can handle insurance billing and administrative tasks, allowing you to focus on patient care (payment processed upon receipt from insurance carriers).
  • Collaborative Environment:  Work alongside experienced therapists in a supportive and multidisciplinary setting.

Responsibilities:

  • Provide a variety of massage therapy services to clients.
  • Actively market your services to build your client base (with our support).
  • Maintain accurate and timely documentation.
  • Collaborate with other therapists to provide comprehensive patient care.

Qualifications:

  • Current Florida Massage Therapy license.
  • Professional liability insurance.
  • Excellent communication and interpersonal skills.
  • Passion for providing high-quality massage therapy services.
  • Entrepreneurial spirit and a strong drive to build a successful practice.

Compensation:

  • Generous Reimbursement: Set your own pricing and keep 65% of your earnings (after a 35% fee to cover rent, equipment, and administrative costs). This higher-than-usual reimbursement reflects our expectation that you will actively market your services to build your client base.

Responsibilities

  • Exhibit a strong desire to help others and promote the health and wellness and be able to convey the benefits of massage therapy
  • Must adhere to local and state licensing/certification laws and regulations
  • Knowledge of other modalities/certifications a plus
  • Must be customer service oriented
  • Positive attitude
  • Team player
  • Maintain a professional and clean work environment & appearance
  • Educates the clients on the benefits of the service performed and recommends products for home use

Skills & Qualifications

  • State License/Certification required
  • Must carry liability insurance
  • 1-2 years of experience is preferred but not required

Apply Now

Customer Service Representative Job – Harvard, IL 148752

Apply Now

Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Harvard, IL, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Harvard, IL!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Customer Service Representative Job – North Richland Hills, TX 150160

Apply Now

Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in North Richland Hills, TX, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in North Richland Hills, TX!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

THIS IS A PART-TIME POSITION IN THE AFTERNOON 10-15hrs PER WEEK.

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Customer Service Representative Job – Flower Mound, TX 150346

Apply Now

Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Flower Mound, TX, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Flower Mound, TX!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Customer Service Representative Job – Roanoke, TX 150347

Apply Now

Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Roanoke, TX, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Roanoke, TX!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now