Customer Service Representative Job – Huntersville, NC 84991

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Why You’ll Love This Job

Client Care Specialist (Customer Service/Billing)

If you have a passion for helping others and enjoy interacting with the public, FYZICAL Therapy & Balance Centers, a leading physical therapy and wellness company, has a Client Care Specialist opening in Charlotte area, NC, that is a perfect fit for you!

As the first and last person our patients see when they enter and leave our cutting-edge facility, your role as Client Care Specialist is central to our daily operations.  You will join a high performing team that works together to help patients get back to the lives they love.
We are committed to changing the physical therapy and wellness industry by creating innovative, non-traditional, individualized treatment plans. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career with an ownership team and clinical staff who are fully invested in your success.
 As our Client Care Specialist, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

If you are ready to accelerate career growth with a company that provides a competitive compensation and benefits package while also being unmatched in the PT space, apply for FYZICAL’s Client Care Specialist opening today!

Responsibilities

  • Greet and welcome patients as they enter the clinic to create a great first impression
  • Confirm patient scheduling, appointments, reminders, cancellations (via phone, e-mail, etc.)
  • Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
  • Disseminate information to patients and act as a go-between for patients, FYZICAL clinical staff, and referring physicians
  • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
  • Review treatment plan fees and payment options with patients
  • Collect and manage all payments, insurance verification, explanation of benefits communication
  • Maintain knowledge of various insurance plans and networks
  • Utilize WebPT for patient scheduling and records
  • Fax reports to physicians and keep a log of incoming reports
  • Communicate with management and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Massage Therapist Job – DeLand, FL 144227

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Why You’ll Love This Job

Are you a Licensed Massage Therapist looking to grow your own private practice within a high-traffic medical environment? FYZICAL Therapy and Balance Center of DeLand is seeking a professional LMT to rent a private, dedicated treatment room within our clinic.

This is an ideal opportunity for an “intrapreneur” who specializes in medical, sports, or deep tissue massage and wants to work alongside Physical and Occupational Therapists. While our clinicians frequently refer patients for supplemental manual therapy, the ideal candidate is someone motivated to build and manage their own client base.

What We Offer:

  1. A professional, clinical environment with a steady flow of orthopedic and vestibular patients.

  2. A private, quiet treatment room with access to clinic amenities.

  3. Marketing support: We will include your services on our internal referral lists and promote you to our current patient base.

  4. Professional synergy: Work in a collaborative environment where therapists and doctors of therapy provide a consistent stream of potential leads.

What We Are Looking For:

  1. A licensed and insured Florida Massage Therapist (LMT).

  2. A focus on medical massage, trigger point therapy, or neuromuscular re-education (preferred, but not required).

  3. A self-starter who handles their own scheduling, billing, and client retention.

  4. Someone with a positive, professional demeanor who values a collaborative clinic culture.

Terms:We are offering a flat monthly room rental fee (competitive for the DeLand area). This allows you to keep 100% of your earnings and control your own schedule.

To Apply:Please send your resume and a brief description of your massage specialty to [Insert Email] or call us at (386) 736-3108 to schedule a time to see the space.

Responsibilities

  • Exhibit a strong desire to help others and promote the health and wellness and be able to convey the benefits of massage therapy
  • Must adhere to local and state licensing/certification laws and regulations
  • Knowledge of other modalities/certifications a plus
  • Must be customer service oriented
  • Positive attitude
  • Team player
  • Maintain a professional and clean work environment & appearance
  • Educates the clients on the benefits of the service performed and recommends products for home use

Skills & Qualifications

  • State License/Certification required
  • Must carry liability insurance
  • 1-2 years of experience is preferred but not required

Apply Now

Customer Service Representative Job – Frisco, TX 172558

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Frisco, TX, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Frisco, TX!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Experience in the medical field working at the front desk
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity, and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Customer Service Representative Job – Dallas, TX 171583

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Dallas, TX, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Dallas, TX!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Customer Service Representative Job – Henrico, VA 101625

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Henrico, VA, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Henrico, VA!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Customer Service Representative Job – Henrico, VA 101626

Apply Now

Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Henrico, VA, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Henrico, VA!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Physician Liaison Job – Orlando, FL 115255

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Why You’ll Love This Job

FYZICAL Therapy & Balance Centers is seeking a full-time Physician Liaison to join our team at our Orlando, FL, location!
The Physician Liaison works closely with our clinical team and is a brand ambassador to the community who will call upon local physicians to build a relationship and prospect referral leads to grow the patient referral base. This position is essentially a combination of sales and public relations through strategically promoting the clinics’ services and treatments while strengthening our reputation in the community.  The FYZICIAN Liaison is responsible for overseeing designated territory of physicians and medical clinics.

The Physician Liaison is critical for the success of a clinic. The Liaison not only strives to increase patient referrals, and to strengthen relationships with providers and their staff, but as a community facing representative provides prospective patients and the community with a first impression of our brand. The Physician Liaison works to cultivate positive, open and helpful relationships among community practices, medical staff and providers alike while managing feedback and strengthening our reputation. The Liaison is essentially the bridge between our clinic and the referring offices and our broader community.

Responsibilities

  • Leads initiatives to build volume and favorable provider perceptions among internal and external referral streams.
  • Develops and implements specific outreach, relationship building and marketing plans to meet goals.
  • Must exhibit excellent time management skills, organization and communication skills and thrive in a fast-paced environment.
  • Analyzing referral data, checking DMR daily, facilitating marketing campaigns.
  • Ability to use certain templates and programs for tracking and leads management.
  • Develops strong business relationships with local community organizations and businesses.
  • Works collaboratively with other system functions that interact with physician offices, including hospital medical affairs, outbound referral systems, provider recruitment, and provider resources.
  • Establishes and maintains ongoing communications with referring providers and/or their office staff, including routine or follow-up visits, emails and phone calls.
  • Uses research-based methods and implements strategies to build awareness and trust.
  • Identifies referral sources (target audiences).

Skills & Qualifications

  • Bachelor’s degree in Marketing/Communications, Business Administration or Healthcare preferred.
  • Recent and direct experience working in a communications position within a sales or marketing environment may be substituted in lieu of education and/or experience requirements.  
  • A Valid Driver’s License as daily driving is a job requirement.
  • Willing to travel within an assigned territory.
  • Must provide own vehicle, however mileage reimbursement will be covered.
  • Strong organizational and time management skills.
  • Fluent in computer programs.
  • Effective oral and written communication skills.

Apply Now

Medical Receptionist / Front Desk Job – Orlando, FL 121631

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Why You’ll Love This Job

No experience necessary for this entry-level Medical Receptionist / Front Desk position with FYZICAL at our Orlando, FL, location, the leading physical therapy company in the country!

This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish.

Your future looks bright with FYZICAL! Apply for our Medical Receptionist / Front Desk job opening today!

If you are looking for the perfect starter job where you can establish yourself and grow your career, your search is over! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Medical Receptionist / Front Desk position!

In this entry level role, you will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a practice leader who is invested in you, you can relax and enjoy the flow of a team meant to succeed together as you advance your career.

Say yes to a bright future! Apply for this outstanding Medical Receptionist / Front Desk job opening today!

Responsibilities

  • Skilled at handling incoming calls
  • Strong communication skills required
  • Comfortable with computers, ability to handle uploading and downloading files as well as navigating email
  • Competent phone skills
  • MS Suite familiarity, including Instant Messenger, Excel, and Word
  • Able to effectively communicate with others
  • Basic computer skills including email navigation and downloading/uploading files
  • Familiarity with principles of Excel; able to use Word and Instant Messenger

Skills & Qualifications

  • H.S. grad or equivalent
  • Authorization to work in the U.S. required
  • High school diploma or GED
  • Must be authorized to work in the U.S.

Apply Now

Medical Receptionist / Front Desk Job – Orlando, FL 121632

Apply Now

Why You’ll Love This Job

No experience necessary for this entry-level Medical Receptionist / Front Desk position with FYZICAL at our Orlando, FL, location, the leading physical therapy company in the country!

This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish.

Your future looks bright with FYZICAL! Apply for our Medical Receptionist / Front Desk job opening today!

If you are looking for the perfect starter job where you can establish yourself and grow your career, your search is over! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Medical Receptionist / Front Desk position!

In this entry level role, you will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a practice leader who is invested in you, you can relax and enjoy the flow of a team meant to succeed together as you advance your career.

Say yes to a bright future! Apply for this outstanding Medical Receptionist / Front Desk job opening today!

Responsibilities

  • Skilled at handling incoming calls
  • Strong communication skills required
  • Comfortable with computers, ability to handle uploading and downloading files as well as navigating email
  • Competent phone skills
  • MS Suite familiarity, including Instant Messenger, Excel, and Word
  • Able to effectively communicate with others
  • Basic computer skills including email navigation and downloading/uploading files
  • Familiarity with principles of Excel; able to use Word and Instant Messenger

Skills & Qualifications

  • H.S. grad or equivalent
  • Authorization to work in the U.S. required
  • High school diploma or GED
  • Must be authorized to work in the U.S.

Apply Now

Front Office Administrative Assistant Job – Lake Success, NY 75564

Apply Now

Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL in Lake Success, the leading physical therapy company in the country, has a Customer Service Representative opening in Lake Success, NY that is a perfect fit for you!   As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations.  Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take co-payments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent [GED]; College degree a plus for advancement..
  • Valid driver’s license and reliable transportation
  • Great communicator and multi-tasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • Up-to-date Driver’s License and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now