Customer Service Representative Job – Cumming, GA 173585

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Why You’ll Love This Job

If you enjoy helping people, thrive in a fast-paced environment, and take pride in creating an exceptional patient experience, we’d love to meet you.

As our Client Care Specialist, you’ll be the first point of contact for our patients and play a key role in keeping our clinic running smoothly. You’ll greet patients, schedule appointments, verify insurance benefits, coordinate referrals and authorizations, answer phones, and support our therapists in delivering outstanding care.

We’re a growing outpatient physical therapy clinic focused on helping people restore mobility, improve balance, and get back to the lives they love. Every member of our team contributes to that mission, and we’re looking for someone who is organized, compassionate, and enjoys solving problems.

Experience in a medical office is preferred. Experience with Prompt EMR, insurance verification, prior authorizations, or outpatient physical therapy is a strong plus.

Responsibilities

  • Manage a multi-line phone system and serve as the primary point of contact for patients, physicians, and referral sources.
  • Schedule new patient evaluations, follow-up visits, re-evaluations, cancellations, and appointment reminders while coordinating clinician schedules.
  • Collect and maintain new patient intake information and track referrals from physicians and other providers.
  • Verify insurance eligibility and benefits, monitor authorized visits, collect patient payments and copayments, and process insurance-related documentation.
  • Prepare, transmit, and maintain logs of clinical reports and documentation sent to referring physicians.
  • Receive, sort, and distribute incoming mail, including Explanation of Benefits (EOBs), and forward billing documentation to the billing company.
  • Coordinate communication among patients, clinicians, and office management to ensure efficient daily clinic operations.
  • Respond to patient inquiries, provide scheduling and treatment information, and serve as a patient liaison to deliver excellent customer service.

Skills & Qualifications

  • High school diploma or GED required.
  • Valid driver’s license and reliable transportation.
  • Strong communication, interpersonal, and customer service skills.
  • Excellent organizational skills with the ability to multitask and manage competing priorities.
  • Strong attention to detail and accuracy.
  • Positive attitude, strong work ethic, and high level of professionalism and integrity.
  • Compassionate, empathetic, and committed to providing exceptional service to patients experiencing pain or mobility challenges.
  • Proficient in working independently and collaboratively in a fast-paced clinical environment.

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Massage Therapist Job – Hackettstown, NJ 161871

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Why You’ll Love This Job

We Work Together To Help Our Clients

  • We’re expanding our wellness offerings and seeking two part-time Licensed Massage Therapists to join our team. These roles are ideal for someone who is caring, skilled, dependable, and excited to grow within a clinic that integrates massage, stretch, and other wellness services into our preventative and rehabilitative care
  • You’ll deliver high-quality massage and stretch services while collaborating with our Physical and Occupational Therapy teams to support clients in moving better, recovering stronger, and feeling their best

Are You Ready to Grow?

  • FYZICAL Hackettstown is independently owned and operated and dedicated to providing our clients with high-quality and compassionate physical therapy, occupational therapy, and wellness services.
  • FYZICAL Hackettstown is the place for you if you are a self-motivated problem solver, passionate about delivering exceptional client care, value professional development, and are a reliable team player

Why Work Here?

  • Competitive compensation with opportunities to earn more through performance and program growth
  • A collaborative, supportive, and fun environment that’s more like joining a family than clocking into a job
  • A rapidly expanding clinic on the forefront of preventative PT/OT and wellness in Northwest NJ
  • Streamlined systems (simplified scheduling, strong support staff, steady client flow) so you can focus on client care
  • Opportunities for growth as the wellness program expands

Responsibilities

  • Provide professional massage services tailored to client needs (therapeutic, deep tissue, etc.)
  • Support patients recovering from injuries, pain, or chronic mobility challenges
  • Educate clients on wellness, self-care, and ongoing treatment recommendations
  • Create a calm, clean, and welcoming treatment environment
  • Collaborate with PT/OT staff to align care plans and client goals
  • Help support and administer additional wellness offerings (stretch, compression therapy, retail recommendations)
  • Must adhere to local and state licensing/certification laws and regulations

Skills & Qualifications

  • New Jersey Licensed Massage Therapist (LMT) — required
  • Strong hands-on skills and a commitment to exceptional client care
  • Reliability, professionalism, and strong communication
  • A warm, grounded, compassionate presence
  • Curiosity and willingness to learn new wellness modalities
  • Bonus: experience with stretch therapy, medical/therapeutic massage, sports massage, myofascial techniques, or Reiki/energy work

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Medical Receptionist / Front Desk Job – Delran, NJ 118686

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Why You’ll Love This Job

No experience necessary for this entry-level Medical Receptionist / Front Desk position with FYZICAL at our Delran, NJ, location, the leading physical therapy company in the country!

This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish.

Your future looks bright with FYZICAL! Apply for our Medical Receptionist / Front Desk job opening today!

If you are looking for the perfect starter job where you can establish yourself and grow your career, your search is over! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Medical Receptionist / Front Desk position!

In this entry level role, you will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a practice leader who is invested in you, you can relax and enjoy the flow of a team meant to succeed together as you advance your career.

Say yes to a bright future! Apply for this outstanding Medical Receptionist / Front Desk job opening today!

Responsibilities

  • Skilled at handling incoming calls
  • Strong communication skills required
  • Comfortable with computers, ability to handle uploading and downloading files as well as navigating email
  • Competent phone skills
  • MS Suite familiarity, including Instant Messenger, Excel, and Word
  • Able to effectively communicate with others
  • Basic computer skills including email navigation and downloading/uploading files
  • Familiarity with principles of Excel; able to use Word and Instant Messenger

Skills & Qualifications

  • H.S. grad or equivalent
  • Authorization to work in the U.S. required
  • High school diploma or GED
  • Must be authorized to work in the U.S.

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Physician Liaison Job – Delran, NJ 124144

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Why You’ll Love This Job

FYZICAL Therapy & Balance Centers is seeking a full-time Physician Liaison to join our team at our Delran, NJ, location!
The Physician Liaison works closely with our clinical team and is a brand ambassador to the community who will call upon local physicians to build a relationship and prospect referral leads to grow the patient referral base. This position is essentially a combination of sales and public relations through strategically promoting the clinics’ services and treatments while strengthening our reputation in the community.  The FYZICIAN Liaison is responsible for overseeing designated territory of physicians and medical clinics.

The Physician Liaison is critical for the success of a clinic. The Liaison not only strives to increase patient referrals, and to strengthen relationships with providers and their staff, but as a community facing representative provides prospective patients and the community with a first impression of our brand. The Physician Liaison works to cultivate positive, open and helpful relationships among community practices, medical staff and providers alike while managing feedback and strengthening our reputation. The Liaison is essentially the bridge between our clinic and the referring offices and our broader community.

Responsibilities

  • Leads initiatives to build volume and favorable provider perceptions among internal and external referral streams.
  • Develops and implements specific outreach, relationship building and marketing plans to meet goals.
  • Must exhibit excellent time management skills, organization and communication skills and thrive in a fast-paced environment.
  • Analyzing referral data, checking DMR daily, facilitating marketing campaigns.
  • Ability to use certain templates and programs for tracking and leads management.
  • Develops strong business relationships with local community organizations and businesses.
  • Works collaboratively with other system functions that interact with physician offices, including hospital medical affairs, outbound referral systems, provider recruitment, and provider resources.
  • Establishes and maintains ongoing communications with referring providers and/or their office staff, including routine or follow-up visits, emails and phone calls.
  • Uses research-based methods and implements strategies to build awareness and trust.
  • Identifies referral sources (target audiences).

Skills & Qualifications

  • Bachelor’s degree in Marketing/Communications, Business Administration or Healthcare preferred.
  • Recent and direct experience working in a communications position within a sales or marketing environment may be substituted in lieu of education and/or experience requirements.  
  • A Valid Driver’s License as daily driving is a job requirement.
  • Willing to travel within an assigned territory.
  • Must provide own vehicle, however mileage reimbursement will be covered.
  • Strong organizational and time management skills.
  • Fluent in computer programs.
  • Effective oral and written communication skills.

Apply Now

Massage Therapist Job – Delran, NJ 153256

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Why You’ll Love This Job

Take your Massage Therapy career in an exciting, new direction when you join the FYZICAL family as our Licensed Massage Therapist at our Delran, NJ, location!

FYZICAL Delran, NJ is growing and actively expanding our wellness services. Have all the perks of working in a team environment and support of payment and scheduling, with the autonomy of independent practice.

FYZICAL Therapy & Balance Centers of Delran, NJ seeks to employ a NJ Licensed Massage Therapist to join our growing physical & occupational therapy practice. 1-2 years of experience is preferred but not required. Be part of an amazing team of clinicians, dedicated to providing the best patient care.

Take advantage of this outstanding opportunity to be part of a trail-blazing company! Apply for FYZICAL’s Licensed Massage Therapist job opening today.

Responsibilities

  • Exhibit a strong desire to help others and promote the health and wellness and be able to convey the benefits of massage therapy
  • Must adhere to local and state licensing/certification laws and regulations
  • Knowledge of other modalities/certifications a plus
  • Must be customer service oriented
  • Positive attitude
  • Team player
  • Maintain a professional and clean work environment & appearance
  • Educates the clients on the benefits of the service performed and recommends products for home use

Skills & Qualifications

  • State License/Certification required
  • Must carry liability insurance
  • 1-2 years of experience is preferred but not required

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Physician Liaison Job – Wilson, NC 121786

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Why You’ll Love This Job

FYZICAL Therapy & Balance Centers is seeking a full-time Physician Liaison to join our team at our Wilson, NC, location!
The Physician Liaison works closely with our clinical team and is a brand ambassador to the community who will call upon local physicians to build a relationship and prospect referral leads to grow the patient referral base. This position is essentially a combination of sales and public relations through strategically promoting the clinics’ services and treatments while strengthening our reputation in the community.  The FYZICIAN Liaison is responsible for overseeing designated territory of physicians and medical clinics.

The Physician Liaison is critical for the success of a clinic. The Liaison not only strives to increase patient referrals, and to strengthen relationships with providers and their staff, but as a community facing representative provides prospective patients and the community with a first impression of our brand. The Physician Liaison works to cultivate positive, open and helpful relationships among community practices, medical staff and providers alike while managing feedback and strengthening our reputation. The Liaison is essentially the bridge between our clinic and the referring offices and our broader community.

Responsibilities

  • Leads initiatives to build volume and favorable provider perceptions among internal and external referral streams.
  • Develops and implements specific outreach, relationship building and marketing plans to meet goals.
  • Must exhibit excellent time management skills, organization and communication skills and thrive in a fast-paced environment.
  • Analyzing referral data, checking DMR daily, facilitating marketing campaigns.
  • Ability to use certain templates and programs for tracking and leads management.
  • Develops strong business relationships with local community organizations and businesses.
  • Works collaboratively with other system functions that interact with physician offices, including hospital medical affairs, outbound referral systems, provider recruitment, and provider resources.
  • Establishes and maintains ongoing communications with referring providers and/or their office staff, including routine or follow-up visits, emails and phone calls.
  • Uses research-based methods and implements strategies to build awareness and trust.
  • Identifies referral sources (target audiences).

Skills & Qualifications

  • Bachelor’s degree in Marketing/Communications, Business Administration or Healthcare preferred.
  • Background as a PTA  or Sales rep preferred
  • Recent and direct experience working in a communications position within a sales or marketing environment may be substituted in lieu of education and/or experience requirements.  
  • A Valid Driver’s License as daily driving is a job requirement.
  • Willing to travel within an assigned territory.
  • Must provide own vehicle, however mileage reimbursement will be covered.
  • Strong organizational and time management skills.
  • Fluent in computer programs.
  • Effective oral and written communication skills.

Apply Now

Customer Service Representative Job – Wilson, NC 134449

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Wilson, NC, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Wilson, NC!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • 3yrs experience
  • Scheduling and Benefit Verification experience a must , Billing experience a plus
  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Marketing Specialist Job – Woodbridge, NJ 149845

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Why You’ll Love This Job

Physician Liaison – Job Description

Location Name: FYZICAL Colonia

Position: Physician Liaison

Location: Colonia, NJ

Employment Type: Part-Time/Full-Time

Experience: Entry-Level

We Are Seeking:

FYZICAL Therapy & Balance Centers is seeking a full-time Physician Liaison to join our team.

The Physician Liaison works closely with our clinical team and is a brand ambassador to the community who will call upon local physicians to build a relationship and prospect referral leads to grow the patient referral base. This position is essentially a combination of sales and public relations through strategically promoting the clinics’ services and treatments while strengthening our reputation in the community.  The FYZICIAN Liaison is responsible for overseeing designated territory of physicians and medical clinics.

The Physician Liaison is critical for the success of a clinic. The Liaison not only strives to increase patient referrals, and to strengthen relationships with providers and their staff, but as a community facing representative provides prospective patients and the community with a first impression of our brand. The Physician Liaison works to cultivate positive, open and helpful relationships among community practices, medical staff and providers alike while managing feedback and strengthening our reputation. The Liaison is essentially the bridge between our clinic and the referring offices and our broader community.

Responsibilities

Essential Functions:

  • Leads initiatives to build volume and favorable provider perceptions among internal and external referral streams.

  • Develops and implements specific outreach, relationship building and marketing plans to meet goals.

  • Must exhibit excellent time management skills, organization and communication skills and thrive in a fast-paced environment.

  • Analyzing referral data, checking DMR daily, facilitating marketing campaigns.

  • Ability to use certain templates and programs for tracking and leads management.

  • Develops strong business relationships with local community organizations and businesses.

  • Works collaboratively with other system functions that interact with physician offices, including hospital medical affairs, outbound referral systems, provider recruitment, and provider resources.

  • Establishes and maintains ongoing communications with referring providers and/or their office staff, including routine or follow-up visits, emails and phone calls.

  • Uses research-based methods and implements strategies to build awareness and trust.

  • Identifies referral sources (target audiences).

Skills & Qualifications

  • Qualifications/Skills/Educational Requirements:

    • Bachelor’s degree in Marketing/Communications, Business Administration or Healthcare preferred.

    • Recent and direct experience working in a communications position within a sales or marketing environment may be substituted in lieu of education and/or experience requirements.  

    • A Valid Driver’s License as daily driving is a job requirement.

    • Willing to travel within an assigned territory.

    • Must provide own vehicle, however mileage reimbursement will be covered.

    • Strong organizational and time management skills.

    • Fluent in computer programs.

    • Effective oral and written communication skills.

Apply Now

Physician Liaison Job – Woodbridge, NJ 151454

Apply Now

Why You’ll Love This Job

FYZICAL Therapy & Balance Centers is seeking a full-time Physician Liaison to join our team at our Colonia, NJ, location!
The Physician Liaison works closely with our clinical team and is a brand ambassador to the community who will call upon local physicians to build a relationship and prospect referral leads to grow the patient referral base. This position is essentially a combination of sales and public relations through strategically promoting the clinics’ services and treatments while strengthening our reputation in the community.  The FYZICIAN Liaison is responsible for overseeing designated territory of physicians and medical clinics.

The Physician Liaison is critical for the success of a clinic. The Liaison not only strives to increase patient referrals, and to strengthen relationships with providers and their staff, but as a community facing representative provides prospective patients and the community with a first impression of our brand. The Physician Liaison works to cultivate positive, open and helpful relationships among community practices, medical staff and providers alike while managing feedback and strengthening our reputation. The Liaison is essentially the bridge between our clinic and the referring offices and our broader community.

Responsibilities

  • Leads initiatives to build volume and favorable provider perceptions among internal and external referral streams.
  • Develops and implements specific outreach, relationship building and marketing plans to meet goals.
  • Must exhibit excellent time management skills, organization and communication skills and thrive in a fast-paced environment.
  • Analyzing referral data, checking DMR daily, facilitating marketing campaigns.
  • Ability to use certain templates and programs for tracking and leads management.
  • Develops strong business relationships with local community organizations and businesses.
  • Works collaboratively with other system functions that interact with physician offices, including hospital medical affairs, outbound referral systems, provider recruitment, and provider resources.
  • Establishes and maintains ongoing communications with referring providers and/or their office staff, including routine or follow-up visits, emails and phone calls.
  • Uses research-based methods and implements strategies to build awareness and trust.
  • Identifies referral sources (target audiences).

Skills & Qualifications

  • Bachelor’s degree in Marketing/Communications, Business Administration or Healthcare preferred.
  • Recent and direct experience working in a communications position within a sales or marketing environment may be substituted in lieu of education and/or experience requirements.  
  • A Valid Driver’s License as daily driving is a job requirement.
  • Willing to travel within an assigned territory.
  • Must provide own vehicle, however mileage reimbursement will be covered.
  • Strong organizational and time management skills.
  • Fluent in computer programs.
  • Effective oral and written communication skills.

Apply Now

Customer Service Representative Job – Gahanna, OH 110559

Apply Now

Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Gahanna, OH, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Gahanna, OH!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now