Medical Receptionist / Front Desk Job – Monroeville, PA 178604

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Why You’ll Love This Job

Are you looking for a great team, fast-paced environment, and exciting role helping people? Apply for the Medical Receptionist / Front Desk position with FYZICAL at our Monroeville, PA, location, the leading physical therapy company in the country!

This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through ongoing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish.

If you have experience as a front desk receptionist and are looking for a welcoming team where you can grow your career, your search is over! We are the leading PT provider in the U.S. and are in need of a team player like you to fill our Medical Receptionist / Front Desk position!

You will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a team who is invested in you, you can relax and enjoy the flow of a team meant to succeed together as you advance your career.

Say yes to a bright future! Apply for this outstanding Medical Receptionist / Front Desk job opening today!

Responsibilities

  • Skilled at handling incoming calls
  • Strong communication skills required
  • Comfortable with computers, ability to handle uploading and downloading files as well as navigating email
  • Competent phone skills
  • MS Suite familiarity, including Instant Messenger, Excel, and Word
  • Able to effectively communicate with others
  • Basic computer skills including email navigation and downloading/uploading files
  • Familiarity with principles of Excel; able to use Word and Instant Messenger
  • Willing to help with laundry or light, occasional cleaning, as needed.

Skills & Qualifications

  • H.S. grad or equivalent
  • Authorization to work in the U.S. required
  • High school diploma or GED
  • Must be authorized to work in the U.S.
  • Front desk or receptionist experience at a medical office required

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Medical Receptionist / Front Desk Job – Beaufort, SC 178558

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Why You’ll Love This Job

No experience necessary for this entry-level Medical Receptionist / Front Desk position with FYZICAL at our Beaufort, SC, location, the leading physical therapy company in the country!

This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish.

Your future looks bright with FYZICAL! Apply for our Medical Receptionist / Front Desk job opening today!

If you are looking for the perfect starter job where you can establish yourself and grow your career, your search is over! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Medical Receptionist / Front Desk position!

In this entry level role, you will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a practice leader who is invested in you, you can relax and enjoy the flow of a team meant to succeed together as you advance your career.

Say yes to a bright future! Apply for this outstanding Medical Receptionist / Front Desk job opening today!

Responsibilities

  • Skilled at handling incoming calls
  • Strong communication skills required
  • Comfortable with computers, ability to handle uploading and downloading files as well as navigating email
  • Competent phone skills
  • MS Suite familiarity, including Instant Messenger, Excel, and Word
  • Able to effectively communicate with others
  • Basic computer skills including email navigation and downloading/uploading files
  • Familiarity with principles of Excel; able to use Word and Instant Messenger

Skills & Qualifications

  • H.S. grad or equivalent
  • Authorization to work in the U.S. required
  • High school diploma or GED
  • Must be authorized to work in the U.S.

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Medical Billing Specialist Job – Orlando, FL 178601

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Why You’ll Love This Job

Part-Time Revenue Cycle / Office Operations Coordinator

FYZICAL Therapy & Balance Centers – MetroWest is seeking an experienced, organized, and proactive Revenue Cycle/ Office Operations Coordinator to support the daily administrative and financial operations of our outpatient physical therapy clinic.

This position is ideal for someone who has experience in medical billing, insurance verification, authorizations, collections, accounts receivable, and front-office healthcare operations and is interested in growing into a larger management role.

Compensation & Growth

Starting compensation: $20–$25/hour

Schedule: approximately 15–20 hours/week.

The position is designed with the opportunity to expand into a full-time Office Manager / Revenue Cycle Manager role as the clinic grows and the candidate demonstrates measurable improvements in operations, collections, and revenue-cycle performance.

To apply: Please submit your resume along with a brief description of your experience with medical billing, insurance verification, authorizations, A/R follow-up, and healthcare office management.

What Success Looks Like

Within the first 90 days, the successful candidate should help the clinic:

  • Improve insurance verification and authorization accuracy
  • Reduce preventable billing delays and denials
  • Improve communication with the billing company
  • Establish consistent weekly A/R follow-up
  • Improve patient collections
  • Reduce aged accounts receivable
  • Develop reliable revenue-cycle reporting for clinic leadership

We are the world’s fastest-growing healthcare franchise, leading the charge to transform the physical therapy industry by taking non-traditional approaches to patient care. in this Medical Billing Specialist role, you will join a top-rated team of professionals in an atmosphere that inspires confidence and success. Enjoy the security of knowing you have the full support of a practice leader who is invested in your future. Take advantage of this opportunity to add to your knowledge base while helping those in the surrounding community achieve their healthcare goals.    

Bring your experience and eagerness to be part of something new and different! Apply for our Medical Billing Specialist job opening today!

Responsibilities

    • Oversee daily front-office workflow and patient administrative processes
    • Verify insurance eligibility and benefits
    • Monitor authorizations and visit utilization
    • Coordinate closely with our third-party billing company
    • Review A/R aging reports and assist with follow-up on unpaid claims
    • Track denials, rejected claims, underpayments, and outstanding balances
    • Assist with patient collections and payment arrangements
    • Ensure required documentation and billing information are available for claim submission
    • Monitor billing and revenue-cycle KPIs
    • Identify revenue leakage and unresolved claims
    • Maintain organized communication between clinical staff, front office, and billing
    • Support scheduling, patient onboarding, and front-office coverage as needed
    • Prepare weekly reports for clinic leadership on collections, denials, authorizations, and A/R

Skills & Qualifications

  • 2+ years of medical office, billing, or revenue-cycle experience
  • Experience with physical therapy, rehabilitation, chiropractic, or outpatient healthcare strongly preferred
  • Working knowledge of Medicare, commercial insurance, managed care, Workers’ Compensation, and auto/PIP claims is a plus
  • Experience reviewing EOBs/ERAs and payer portals
  • Strong insurance verification and authorization skills
  • Experience working with an outsourced billing company
  • Ability to interpret A/R aging reports and identify claims requiring follow-up
  • Strong organizational and communication skills
  • Comfortable holding staff and external vendors accountable to deadlines
  • Experience with Prompt EMR or similar healthcare EMR/billing platforms preferred

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Customer Service Representative Job – Webster, TX 178538

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Webster, TX, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Webster, TX!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Customer Service Representative Job – Bradenton, FL 178437

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Bradenton, FL, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Bradenton, FL!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Customer Service Representative Job – Irving, TX 178343

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Irving, TX, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Irving, TX!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Bilingual Medical Front Desk Coordinator Job – Coral Springs, FL 178346

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Why You’ll Love This Job

FYZICAL Therapy & Balance Center in Coral Springs is hiring a full-time, on-site bilingual medical front desk coordinator. The schedule is Monday-Friday 8:30am-5:30pm, 1 hour lunch. Pay is $22–$25 per hour, depending on directly relevant experience. Medical insurance and paid time off are available.

You will be the first welcoming face our patients see, help check them in, answer calls, schedule visits across multiple clinicians, work in the electronic medical record system, verify insurance benefits, handle referrals and authorizations, collect copays, manage cancellations, and help fill schedule openings. This position requires attention to detail, organization, and excellent multi-tasking skills.

We require professional communication in English and Spanish and hands-on front desk experience in a medical, dental, therapy, or outpatient practice. Applicants without those pre-requisites will not be considered. Please describe the scheduling systems, insurance tasks, and patient-facing work you have done.

This is a great team and we look forward to adding our new team member soon!

Apply online with your resume. To keep clinic phone lines available for patients, please do not call or visit the clinic about this opening. The hiring team will contact selected applicants by email or text.

Responsibilities

  • Welcome and check in patients.
    Answer calls and schedule visits across multiple clinicians.
    Use the electronic medical record accurately.
    Verify insurance eligibility and benefits.
    Handle referrals, authorizations, and visit limits.
    Collect copays and payments.
    Manage cancellations and help fill schedule openings.
    Coordinate with patients, clinicians, physician offices, and billing.

Skills & Qualifications

  • Professional English and Spanish.
    Hands-on front desk experience in a medical, dental, therapy, or outpatient practice.
    Experience with scheduling systems, insurance tasks, and patient-facing work.
    Strong computer, phone, organization, and communication skills.
    High school diploma or equivalent.
    Authorized to work in the U.S.

Apply Now

Customer Service Representative Job – Collegeville, PA 178047

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Be the Heart of Our Patient Experience

At FYZICAL Therapy & Balance Centers, we are changing lives every day through physical therapy, balance treatment, and wellness services. As a Client Care Specialist, you will be much more than a receptionist. You will be the first smile patients see, the reassuring voice they hear, and a vital part of their healing journey.
We are looking for an energetic, compassionate, and highly organized individual who enjoys helping people, building relationships, and creating exceptional experiences. If you thrive in a fast-paced environment, love connecting with others, and take pride in delivering outstanding customer service, we’d love to meet you.

Why You’ll Love Working With Us

  • Make a meaningful difference in people’s lives every day.
  • Join a supportive, team-focused culture where your contributions matter.
  • Build lasting relationships with patients and healthcare providers.
  • Enjoy opportunities for growth, learning, and professional development.
  • Work in a positive and uplifting environment centered on health and wellness.

What You’ll Do

As our Client Care Specialist, you will create an exceptional experience for every patient from their first phone call to their final visit.

Patient Experience & Front Desk Excellence

  • Welcome every patient and visitor with warmth, professionalism, and enthusiasm.
  • Create a positive, memorable first impression that reflects the FYZICAL brand.
  • Anticipate patient needs and deliver exceptional customer service.
  • Maintain a welcoming, organized, and professional clinic environment.

Scheduling & Patient Communication

  • Schedule appointments using the FYZICAL care model.
  • Confirm appointments and proactively communicate with patients via phone, email, and text.
  • Manage cancellations, rescheduling, and therapist notifications accurately and efficiently.
  • Build strong relationships with patients through clear and compassionate communication.

Insurance & Administrative Support

  • Complete patient intake and maintain accurate records in our EMR system.
  • Verify insurance benefits and manage authorizations.
  • Explain insurance benefits and patient financial responsibilities with confidence and professionalism.
  • Assist patients with understanding treatment coverage and payment expectations.
  • Support billing and insurance resolution efforts as needed.

Collaboration & Team Support

  • Communicate effectively with therapists, physicians’ offices, and referral sources.
  • Support clinic operations and contribute to a positive team culture.
  • Stay current on company workflows, procedures, and best practices.
  • Pitch in wherever needed to help patients and teammates succeed.

What We’re Looking For

Required Qualities

  • Passion for delivering outstanding customer service.
  • Strong communication and relationship-building skills.
  • Positive attitude with a genuine desire to help others.
  • Exceptional attention to detail and organizational abilities.
  • Ability to multitask while maintaining accuracy.
  • Strong problem-solving and critical-thinking skills.
  • Ability to work independently and collaboratively.

Preferred Experience

  • 1+ year of experience in customer service, healthcare, medical office administration, hospitality, or a related field.
  • Experience with scheduling software, EMR systems, Microsoft Office, SharePoint, and Excel.
  • Knowledge of insurance verification and healthcare administration is a plus, but we are willing to train the right candidate.

Success in This Role Looks Like

  • Patients consistently describe you as friendly, helpful, and welcoming.
  • Schedules are accurate, organized, and optimized.
  • Insurance authorizations and patient records are completed correctly and on time.
  • Therapists and teammates view you as a dependable and proactive partner.
  • Every patient interaction reflects the compassionate and professional care that defines FYZICAL.

Schedule

Monday through Friday, primarily between 8:00 AM and 5:00 PM.
Occasional evening or weekend coverage may be required based on clinic needs.

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Medical Admin Job – Sun City, AZ 178076

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Why You’ll Love This Job

At Fyzical Therapy & Balance Centers, we are bringing the best together. FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Sun City, AZ , that is a perfect fit for you!

Our organization was created to help serve ALL physical therapy and sports medicine needs throughout the Valley!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.
 We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

*****VOB IS A MUST TO BE CONSIDERED!!  Please do not apply if min to no VOB experience****

  • After receiving and reviewing referrals, call patients via the phone in a prompt, courteous and helpful manner, and route calls if applicable.
  • Make sound decisions on how to best assist the patient based on their needs, presented questions, or issues.
  • Collect important patient data to ensure ease of scheduling.
  • Verify insurance is active, and update insurance information as needed prior to scheduling.
  • Obtain prior authorization and/or referrals in accordance with patient insurance coverage for all patient office encounters and referral orders prior to services being rendered.
  • Schedule appointments accurately in conjunction with provider protocols and patient’s needs
  • Have a deep understanding of the most up to date provider protocols and anticipate changes in protocols.
  • Create patient note in the EMR with the correct medical terminology associated with issues the patient presented.
  • Research and understand patient record for proper referral and/or imaging documentation, while answering related questions regarding patient charts.
  • Accurately calculate any estimated patient out of pocket costs for services, communicate all out-of-pocket costs to patient, and collect prior to services being rendered.
  • Meet individual quotas and key performance indicators (KPIs) as well as assist in accomplishing team goals.
  • Continue to expand knowledge of practice management software as updates occur.
  • Follow all Standard Operating Procedures.
  • Understand/Perform training on practice management software.
  • Other duties as assigned.

Responsibilities

  • Verify Insurance and track insurance-covered visits and pre-authorizations; take copayments referral orders prior to services being rendered.
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Keep track of Explanation of Benefits sent from mail and fax to billing company
  • After receiving and reviewing referrals, call patients via the phone in a prompt, courteous and helpful manner
  • Make sound decisions on how to best assist the patient based on their needs, presented questions, or issues.
  • Collect important patient data to ensure ease of scheduling.
  •  referral orders prior to services being rendered.
  • Schedule appointments accurately in conjunction with provider protocols and patient’s needs
  • Have a deep understanding of the most up to date provider protocols and anticipate changes in protocols.
  • Create patient note in the EMR with the correct medical terminology associated with issues the patient presented.
  • Research and understand patient record for proper referral and/or imaging documentation, while answering related questions regarding patient charts.
  • Accurately calculate any estimated patient out of pocket costs for services, communicate all out-of-pocket costs to patient, and collect prior to services being rendered.
  • Continue to expand knowledge of practice management software as updates occur.
  • Follow all Standard Operating Procedures.
  • Understand/Perform training on practice management software.
  • Work with Owner, physician and Marketing Director when needed, to order materials, help with Expo items and scheduling.
  • Order Office Supplies and Marketing material
  • Collect/open mail; distribute mail to proper areas/people
  • In charge of maintaining a tidy and clean clinic with certain expectations 
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Other duties as assigned.

Skills & Qualifications

MINIMUM QUALIFICATIONS:

  • Verification of Benefits a MUST TO BE CONSIDERED!
  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • Excellent customer / patient service skills
  • Deep understanding and Knowledge of medical terminology
  • Working knowledge of computer programs
  • Excellent written and verbal communication skills

Preferred Qualifications:

  • Prefer one-year medical office experience
  • Bilingual is a plus.
  • Basic phone handling skills. Contact Center experience
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Physical Therapy Physician Liaison Job – Tomball, TX 177924

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Why You’ll Love This Job

FYZICAL Therapy & Balance Centers is seeking a full-time Physician Liaison to join our teams located at the Tomball, Klein, Cypress, and Humble locations!
The Physician Liaison works closely with our clinical team and is a brand ambassador to the community who will call upon local physicians to build a relationship and prospect referral leads to grow the patient referral base. This position is essentially a combination of sales and public relations through strategically promoting the clinics’ services and treatments while strengthening our reputation in the community.  The FYZICIAN Liaison is responsible for overseeing designated territory of physicians and medical clinics.

The Physician Liaison is critical for the success of a clinic. The Liaison not only strives to increase patient referrals, and to strengthen relationships with providers and their staff, but as a community facing representative provides prospective patients and the community with a first impression of our brand. The Physician Liaison works to cultivate positive, open and helpful relationships among community practices, medical staff and providers alike while managing feedback and strengthening our reputation. The Liaison is essentially the bridge between our clinic and the referring offices and our broader community.

Responsibilities

  • Leads initiatives to build volume and favorable provider perceptions among internal and external referral streams.
  • Develops and implements specific outreach, relationship building and marketing plans to meet goals.
  • Must exhibit excellent time management skills, organization and communication skills and thrive in a fast-paced environment.
  • Analyzing referral data, checking DMR daily, facilitating marketing campaigns.
  • Ability to use certain templates and programs for tracking and leads management.
  • Develops strong business relationships with local community organizations and businesses.
  • Works collaboratively with other system functions that interact with physician offices, including hospital medical affairs, outbound referral systems, provider recruitment, and provider resources.
  • Establishes and maintains ongoing communications with referring providers and/or their office staff, including routine or follow-up visits, emails and phone calls.
  • Uses research-based methods and implements strategies to build awareness and trust.
  • Identifies referral sources (target audiences).

Skills & Qualifications

  • Recent and direct experience working in a communications position within a sales or marketing environment may be substituted in lieu of education and/or experience requirements.  
  • A Valid Driver’s License as daily driving is a job requirement.
  • Willing to travel within an assigned territory.
  • Must provide own vehicle, however mileage reimbursement will be covered.
  • Strong organizational and time management skills.
  • Fluent in computer programs.
  • Effective oral and written communication skills.

Apply Now