Customer Service Representative Job – Miami, FL 143925

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in West Kendall (Miami), FL, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in West Kendall (Miami), FL!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Physician Liaison Job – Orlando, FL 115255

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Why You’ll Love This Job

FYZICAL Therapy & Balance Centers is seeking a full-time Physician Liaison to join our team at our Orlando, FL, location!
The Physician Liaison works closely with our clinical team and is a brand ambassador to the community who will call upon local physicians to build a relationship and prospect referral leads to grow the patient referral base. This position is essentially a combination of sales and public relations through strategically promoting the clinics’ services and treatments while strengthening our reputation in the community.  The FYZICIAN Liaison is responsible for overseeing designated territory of physicians and medical clinics.

The Physician Liaison is critical for the success of a clinic. The Liaison not only strives to increase patient referrals, and to strengthen relationships with providers and their staff, but as a community facing representative provides prospective patients and the community with a first impression of our brand. The Physician Liaison works to cultivate positive, open and helpful relationships among community practices, medical staff and providers alike while managing feedback and strengthening our reputation. The Liaison is essentially the bridge between our clinic and the referring offices and our broader community.

Responsibilities

  • Leads initiatives to build volume and favorable provider perceptions among internal and external referral streams.
  • Develops and implements specific outreach, relationship building and marketing plans to meet goals.
  • Must exhibit excellent time management skills, organization and communication skills and thrive in a fast-paced environment.
  • Analyzing referral data, checking DMR daily, facilitating marketing campaigns.
  • Ability to use certain templates and programs for tracking and leads management.
  • Develops strong business relationships with local community organizations and businesses.
  • Works collaboratively with other system functions that interact with physician offices, including hospital medical affairs, outbound referral systems, provider recruitment, and provider resources.
  • Establishes and maintains ongoing communications with referring providers and/or their office staff, including routine or follow-up visits, emails and phone calls.
  • Uses research-based methods and implements strategies to build awareness and trust.
  • Identifies referral sources (target audiences).

Skills & Qualifications

  • Bachelor’s degree in Marketing/Communications, Business Administration or Healthcare preferred.
  • Recent and direct experience working in a communications position within a sales or marketing environment may be substituted in lieu of education and/or experience requirements.  
  • A Valid Driver’s License as daily driving is a job requirement.
  • Willing to travel within an assigned territory.
  • Must provide own vehicle, however mileage reimbursement will be covered.
  • Strong organizational and time management skills.
  • Fluent in computer programs.
  • Effective oral and written communication skills.

Apply Now

Medical Receptionist / Front Desk Job – Orlando, FL 121631

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Why You’ll Love This Job

No experience necessary for this entry-level Medical Receptionist / Front Desk position with FYZICAL at our Orlando, FL, location, the leading physical therapy company in the country!

This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish.

Your future looks bright with FYZICAL! Apply for our Medical Receptionist / Front Desk job opening today!

If you are looking for the perfect starter job where you can establish yourself and grow your career, your search is over! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Medical Receptionist / Front Desk position!

In this entry level role, you will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a practice leader who is invested in you, you can relax and enjoy the flow of a team meant to succeed together as you advance your career.

Say yes to a bright future! Apply for this outstanding Medical Receptionist / Front Desk job opening today!

Responsibilities

  • Skilled at handling incoming calls
  • Strong communication skills required
  • Comfortable with computers, ability to handle uploading and downloading files as well as navigating email
  • Competent phone skills
  • MS Suite familiarity, including Instant Messenger, Excel, and Word
  • Able to effectively communicate with others
  • Basic computer skills including email navigation and downloading/uploading files
  • Familiarity with principles of Excel; able to use Word and Instant Messenger

Skills & Qualifications

  • H.S. grad or equivalent
  • Authorization to work in the U.S. required
  • High school diploma or GED
  • Must be authorized to work in the U.S.

Apply Now

Medical Receptionist / Front Desk Job – Orlando, FL 121632

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Why You’ll Love This Job

No experience necessary for this entry-level Medical Receptionist / Front Desk position with FYZICAL at our Orlando, FL, location, the leading physical therapy company in the country!

This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish.

Your future looks bright with FYZICAL! Apply for our Medical Receptionist / Front Desk job opening today!

If you are looking for the perfect starter job where you can establish yourself and grow your career, your search is over! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Medical Receptionist / Front Desk position!

In this entry level role, you will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a practice leader who is invested in you, you can relax and enjoy the flow of a team meant to succeed together as you advance your career.

Say yes to a bright future! Apply for this outstanding Medical Receptionist / Front Desk job opening today!

Responsibilities

  • Skilled at handling incoming calls
  • Strong communication skills required
  • Comfortable with computers, ability to handle uploading and downloading files as well as navigating email
  • Competent phone skills
  • MS Suite familiarity, including Instant Messenger, Excel, and Word
  • Able to effectively communicate with others
  • Basic computer skills including email navigation and downloading/uploading files
  • Familiarity with principles of Excel; able to use Word and Instant Messenger

Skills & Qualifications

  • H.S. grad or equivalent
  • Authorization to work in the U.S. required
  • High school diploma or GED
  • Must be authorized to work in the U.S.

Apply Now

Customer Service Representative Job – Henrico, VA 101625

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Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Henrico, VA, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Henrico, VA!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Customer Service Representative Job – Henrico, VA 101626

Apply Now

Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Henrico, VA, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Henrico, VA!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

Apply Now

Remote Credentialing Specialist Job – Coral Springs, FL 172153

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Why You’ll Love This Job

FYZICAL Therapy & Balance Center Coral Springs is looking for an experienced Insurance Credentialing Specialist to support our outpatient physical therapy clinic on a part-time, contract basis.
This role is ideal for someone who has already handled credentialing for physical therapy clinics, outpatient rehabilitation providers, or similar healthcare practices and understands the importance of organized follow-up, accurate submissions, and clear tracking.

 Type: Part-time / Contract
 Compensation: $25–$35/hour, depending on experience
 Location: Remote

Required Qualifications

  • Direct experience with insurance credentialing for physical therapy clinics 
  • Experience with CAQH, payer portals, provider enrollment, and recredentialing
  • Strong organizational skills and attention to detail
  • Ability to communicate clearly and provide consistent status updates
  • Comfortable working remotely as an independent contractor

Preferred Qualifications

  • Experience with commercial insurance panels, Medicare, Medicaid/managed care, or workers’ compensation enrollment
  • Experience with EFT, ERA, and EDI setup
  • Experience cleaning up credentialing issues for small healthcare practices

To apply, please send your resume and a short note summarizing your physical therapy rehab credentialing experience to ari.vinograd@fyzical.com

Responsibilities

  • You will assist with payer enrollment, credentialing, recredentialing, CAQH maintenance, payer follow-up, EFT/ERA/EDI enrollment support, and tracking the status of open credentialing matters. You will also help us create a more reliable process as we transition away from our current credentialing vendor.

Skills & Qualifications

  • Direct experience with insurance credentialing for physical therapy clinics 
  • Experience with CAQH, payer portals, provider enrollment, and recredentialing
  • Strong organizational skills and attention to detail
  • Ability to communicate clearly and provide consistent status updates
  • Comfortable working remotely as an independent contractor

Preferred:

  • Experience with commercial insurance panels, Medicare, Medicaid/managed care, or workers’ compensation enrollment
  • Experience with EFT, ERA, and EDI setup
  • Experience cleaning up credentialing issues for small healthcare practices

Apply Now

Front Desk Coordinator / Medical Receptionist (Bilingual) Job – Coral Springs, FL 146441

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Why You’ll Love This Job

Full-time | In person | Monday-Friday

FYZICAL Therapy & Balance Centers in Coral Springs is hiring a dependable, bilingual medical front-desk professional to serve as our Client Care Specialist. This is a hands-on, patient-facing role for someone who can keep several clinicians’ schedules organized, communicate confidently by phone and in person in both English and Spanish, and stay accurate when the front desk gets busy.

You will be the first and last point of contact for many of our patients. Your work directly affects whether referrals become scheduled evaluations, whether patients understand their next steps, and whether each clinician’s day runs smoothly.

What we offer

  • $22-$25 per hour, depending on directly relevant experience.
  • Full-time, in-person weekday schedule.
  • Medical insurance.
  • Paid time off (PTO).
  • A patient-focused clinic team.
  • Training on clinic workflows and systems.

Qualified candidates will complete a short phone screen that includes a brief Spanish conversation and a discussion of their scheduling experience.

To keep clinic phone lines available for patients, please apply online only. Do not call or visit the clinic regarding this opening; clinic staff cannot provide application updates. The hiring team will contact selected applicants by email or text.

FYZICAL Therapy & Balance Centers locations are independently owned and operated. We are an equal opportunity employer.

Responsibilities

  • Manage evaluations and follow-up visits across multiple clinicians’ schedules.
  • Handle multi-line phones and provide scheduling, intake, reminders, cancellation support, and routine answers in English and Spanish.
  • Register patients and accurately enter demographic, referral, and visit information in the EMR.
  • Verify eligibility and benefits, track authorizations and visit limits, collect copays and payments, and route complex questions appropriately.
  • Track physician referrals, missing information, reports, and documentation.
  • Proactively fill cancellations and schedule gaps.
  • Coordinate closely with clinicians, the office manager, patients, physician offices, and billing.
  • Maintain a welcoming, organized, and professional front desk.

Skills & Qualifications

Required qualifications

  • Professional spoken English and Spanish sufficient to independently handle detailed scheduling, intake, and routine insurance conversations.
  • At least one year of hands-on front-desk or patient-scheduling experience in a medical, dental, therapy, or outpatient practice.
  • Experience maintaining schedules for multiple clinicians or providers.
  • Comfort with high-volume calls, schedule changes, check-in and check-out, and accurate data entry.
  • Experience with an EMR or practice-management system.
  • Reliable attendance, follow-through, and calm patient service.
  • High school diploma or equivalent.

Preferred qualifications

  • Experience in physical therapy, rehabilitation, orthopedics, primary care, specialty care, or dental care.
  • Experience with insurance eligibility, benefits, authorizations, referrals, visit tracking, and patient payments.
  • Experience with Prompt EMR or a comparable system.
  • Experience filling cancellations and supporting patient retention.

Apply Now

Medical Billing Specialist – Part Time/Full Time Job – Coral Springs, FL 148102

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Why You’ll Love This Job

This is an exciting time to join the FYZICAL family! If you have one year of billing experience and would enjoy being part of a champion team with a forward-thinking company that takes a unique approach to physical therapy, you are a great fit for our Medical Billing Specialist position in Coral Springs, FL!

In this Medical Billing Specialist role, you will be able to enhance your career under the guidance of a helpful, supportive practice leader in an exciting, fast-paced environment. With state-of-the-art technology at your fingertips, you will always have the tools you need to be successful. In addition, you will have access to continuing education, keeping you at the forefront of your profession.

If you are ready to be part of an energetic atmosphere where you can achieve success and career satisfaction, apply for FYZICAL’s Medical Billing Specialist job opening today!

We are the world’s fastest-growing healthcare franchise, leading the charge to transform the physical therapy industry by taking non-traditional approaches to patient care. in this Medical Billing Specialist role, you will join a top-rated team of professionals in an atmosphere that inspires confidence and success. Enjoy the security of knowing you have the full support of a practice leader who is invested in your future. Take advantage of this opportunity to add to your knowledge base while helping those in the surrounding community achieve their healthcare goals.

Responsibilities

  • Use Electronic Medical Records to reconcile insurance company payments
  • AR/Medical Billing management
  • Help patients understand Explanation of Benefits (EOB)
  • Worker’s Comp/auto claims form printing
  • Post insurance payments using paper and electronic methods (EMR)
  • Manage Accounts Receivable and medical billing
  • Print paper claims for Worker’s Compensation and Auto carriers
  • Explain EOB to patients when needed

Skills & Qualifications

  • 1+ year(s) of Medical Accounts Receivable/Medical Billing experience Required
  • Able to successfully maneuver online insurance sites
  • Experience utilizing EMR systems, including electronic filing, denials, aging of accounts
  • Great communicator; friendly personality
  • Explanation of Benefits experience a plus
  • CPC Certification is a plus!

Apply Now

Medical Receptionist / Front Desk Job – Tempe, AZ 161065

Apply Now

Why You’ll Love This Job

No experience necessary for this entry-level Medical Receptionist / Front Desk position with FYZICAL at our Tempe, AZ, location, the leading physical therapy company in the country!

This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish.

Your future looks bright with FYZICAL! Apply for our Medical Receptionist / Front Desk job opening today!

If you are looking for the perfect starter job where you can establish yourself and grow your career, your search is over! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Medical Receptionist / Front Desk position!

In this entry level role, you will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a practice leader who is invested in you, you can relax and enjoy the flow of a team meant to succeed together as you advance your career.

Say yes to a bright future! Apply for this outstanding Medical Receptionist / Front Desk job opening today!

Responsibilities

  • Skilled at handling incoming calls
  • Strong communication skills required
  • Comfortable with computers, ability to handle uploading and downloading files as well as navigating email
  • Competent phone skills
  • MS Suite familiarity, including Instant Messenger, Excel, and Word
  • Able to effectively communicate with others
  • Basic computer skills including email navigation and downloading/uploading files
  • Familiarity with principles of Excel; able to use Word and Instant Messenger

Skills & Qualifications

  • H.S. grad or equivalent
  • Authorization to work in the U.S. required
  • High school diploma or GED
  • Must be authorized to work in the U.S.

Apply Now